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      RH

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      RH reviews

      2.7

      30% would recommend to a friend

      (1,857 total reviews)

      Gary Friedman

      30% approve of CEO

      41% positive business outlook

      Ratings by demographic groups

      RH has an employee rating of 2.7 out of 5 stars, based on 1,857 company reviews on Glassdoor which indicates that most employees have an average working experience there. The RH employee rating is 24% below average for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

      Reviews by job title

      2K reviews
      1.0
      Dec 31, 2015

      Not what it used to be

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Beautiful product all around you, being part of a luxury brand, excellent salary for retail, ability to recruit a talented team because of the pay rates.

      Cons

      Core values on paper are not practiced especially by field leaders and above. Values are used to manipulate situations. The culture could be, and was, very different at one time. Unprofessional and uneducated hiring decisions across the organization have led to a decline in people of high moral character. The expectation changes daily and is often explained after the fact. The high salaries cannot compensate for the emotional manipulation used to drive leaders.

      3.0
      Dec 28, 2015

      Design Leader

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Growth potential & opporutnities. Lovely co-workers & great clients. Vision and values are exceptional when practiced.

      Cons

      Values system is often used both for and against you, when it comes to overall performance. They say numbers aren't at the core of the business, but they are, so be prepared to be less innovative, and follow best practices to perform.

      1.0
      Dec 28, 2015

      National Call Center Leadership is not "On Brand" with the RH's culture

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The Grand Prairie/Dallas call center leadership and advocates are dedicated professionals. However, everyone is terrified of corp call center leadership. The training department does an excellent job of trying to prepare advocates with the tools they need in the limited timeframe in which they are given.

      Cons

      The national call center leadership of RH does not value the RH Dallas team. They are viewed as replaceable pieces of the profit puzzle which changes at any drop in sales There is favoritism, bullying, racism and NO opportunity to have a life outside of RH There is also a complete disregard for HR policies. 3/4 of the employees are on food stamps due to the low full time salaries. The technology used to service the calls and administer timekeeping is manual and 30 years out of date. Any self respecting person would chose not to work for the RH call center

      Viewing 1528 - 1530 of 1,857 Reviews
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      Glassdoor has 1,978 RH reviews submitted anonymously by RH employees. Read employee reviews and ratings on Glassdoor to decide if RH is right for you.