RAC reviews

4.6

90% would recommend to a friend

(1,049 total reviews)
avatar

Dave Hobday

94% approve of CEO

85% positive business outlook

RAC has an employee rating of 4.6 out of 5 stars, based on 1,049 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The RAC employee rating is 24% above average for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Reviews by job title

1K reviews
3.0
Sep 15, 2025
Recommend
CEO approval
Business Outlook

Pros

Good work enviroment and fun

Cons

Hardwork and have to focus all times

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RAC Response
9mo
We're glad to hear you're enjoying the work environment and finding it fun. We understand that the CSR role is a high-focused job and can be challenging at times, especially as it tends to be so fast-paced. If you're ever finding the balance difficult, please do speak with your line manager or HR. We're here to support you and want to make sure your experience remains positive and sustainable.
1.0
Sep 15, 2025

Soul destroying.

Recommend
CEO approval
Business Outlook

Pros

Always available overtime can make good money if you don’t like your family.

Cons

Poorly run business that only cares about SMR. The only breakdown company in the country that’s scared of recovering cars. Unrealistic performance figures and office based staff that are useless. Rather than fixing problems it’s easier just to blame patrols. Pay rise/ reviews are embarrassing. No progression unless you live in Birmingham or love brown nosing.

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RAC Response
9mo
Thank you for sharing your feedback. We’re sorry to hear you're feeling this way in your role, your concerns are important and we want to make sure they’re heard by those who are able to look into this further with the right teams. We encourage you to speak directly with your line manager or HR so we can better understand your experience and work together on a way forward. Your voice matters, and we’re committed to creating a workplace where everyone feels supported and valued - regardless of business unit.
5.0
Sep 15, 2025
Recommend
CEO approval
Business Outlook

Pros

I’m approaching 20 years with the business, and I can honestly say it’s still as rewarding and challenging as it was when I first started. The journey has been incredible — I’ve progressed through numerous roles, each offering new opportunities to grow, learn, and contribute in meaningful ways. What sets this company apart is the genuine scope for development. Whether you're just starting out or looking to take the next step in your career, there’s always room to evolve. The environment is fast-paced and dynamic, which keeps things exciting and ensures you're constantly learning. The brand itself is fantastic — strong, respected, and built on values that truly resonate with me. It’s a place where hard work is recognised, innovation is encouraged, and people are genuinely passionate about what they do. If you're looking for a career that challenges you, supports your growth, and gives you a sense of purpose, I couldn’t recommend this company more highly.

Cons

No Cons for me !

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RAC Response
9mo
Thanks for the fantastic review! Nearly 20 years of growth, learning, and contribution is an incredible achievement — we’re so proud to have you on the journey. It’s brilliant to hear how the fast-paced environment and development opportunities continue to inspire you. As a demand-led business, that energy and adaptability are at the heart of what we do. Your passion and commitment truly reflect what RAC is all about. Thank you!
Viewing 181 - 183 of 1,049 Reviews

Glassdoor has 1,117 RAC reviews submitted anonymously by RAC employees. Read employee reviews and ratings on Glassdoor to decide if RAC is right for you.