Does RAC pay their employees well?

According to anonymously submitted Glassdoor reviews, RAC employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at RAC. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at RAC?

90% of RAC employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated RAC 4.3 out of 5 for work life balance, 4.5 for culture and values and 4.4 for career opportunities.

What are the top reviewed jobs at RAC?

Patrolman (37) , Customer Service Representative (31) , Customer Expert (25) , Team Manager (23) , Patrol Team Manager (20) , Customer Service Specialist (18) , Roadside Technician (18) , Manager (17) , Customer Service (15) , Apprentice (14) , Renewals and Retention Agent (14) , Customer Service Advisor (13) , Incident Manager (11) , Operations Manager (11) , Project Manager (10)

What are the pros of working at RAC according to real employee reviews?

"People are great and really supportive of working as team." ((in 88 reviews)); "Colleagues are great and the workplace is relaxed not stressful." ((in 67 reviews)); "Good pay and they are understaffed so there is always overtime" ((in 48 reviews)); "Great team and good atmosphere" ((in 48 reviews)); "Great opportunities to make ideas come to life and grow with the business" ((in 34 reviews))

What are the cons of working at RAC according to real employee reviews?

"Poor management, will let agency go with little to no notice if call volume is lower than anticipated" ((in 35 reviews)); "Long hours sometimes but you get used to it and it’s not half as bad as you think" ((in 22 reviews)); "constant pressure to hit targets" ((in 8 reviews)); "Constant bullying to sell or refer.. Report big profits then insult staff come pay negotiations whilst senior management more than likely rub their hands together taking bonuses." ((in 7 reviews)); "Clear and direct communication helps create a performance culture but again might not suit all personality types" ((in 6 reviews))

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RAC

RAC reviews

4.6

90% would recommend to a friend

(1,049 total reviews)

Dave Hobday

94% approve of CEO

85% positive business outlook

Ratings by category

4.7

Diversity & inclusion

4.5

Culture & values

4.4

Senior management

4.4

Compensation and benefits

4.4

Career opportunities

4.3

Work/Life balance

RAC has an employee rating of 4.6 out of 5 stars, based on 1,049 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The RAC employee rating is 24% above average for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

1K reviews

5.0

Mar 7, 2024

Fantastic place to work

Academy trainer

Recommend

CEO approval

Business Outlook

Pros

People orientated, progressive company! Excellent progression

Cons

None available at this time

5.0

Mar 6, 2024

A fantastic company to be part of.

Senior manager

Recommend

CEO approval

Business Outlook

Pros

Fast-paced, forward-thinking, a powerful brand, led by some exceptionally capable people.

Cons

Relentlessly busy. Very complex business, so best enjoyed over the long term.

5.0

Mar 6, 2024

12 Years of thriving in the RAC Performance Marketing Team

Digital marketing manager

Recommend

CEO approval

Business Outlook

Pros

Supportive work environment where colleagues support one another for best outcomes. Career development leading to professional and personal growth. A clear view on company strategy and how this ties back to personal objectives and goals. Work life balance, hybrid working making it easier than ever to juggle the 9-5. Innovative and forward thinking company willing to seek out new ways to reach audiences and supportive of being first to market with new ideas. Nice people and positive team dynamics from top down. A personal highlight for me last year was completing the Three Peaks challenge with a team of colleagues raising a huge sum for charity, a real bucket list experience to have achieved via work.

Cons

Really hard to find - One of the biggest gripes/hot topics is the lack of teaspoons to make a cup of tea, real first world problems!

Viewing 172 - 174 of 1,049 Reviews

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Assistant Chief Maintenance Engineer - Olive Branch, MS Campus

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12 Years of thriving in the RAC Performance Marketing Team

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