RAC reviews

4.6

90% would recommend to a friend

(1,049 total reviews)
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Dave Hobday

94% approve of CEO

85% positive business outlook

RAC has an employee rating of 4.6 out of 5 stars, based on 1,049 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The RAC employee rating is 24% above average for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Reviews by job title

1K reviews
2.0
Jun 4, 2024
Recommend
CEO approval
Business Outlook

Pros

Easy job, I worked there for 7 years and each day was different to the rest. It’s not a repetitive role. You learn a lot about the patrols that physically go out to customers that have broken down and understand the common fixes which you can help the customer with on the phone, known as a phone fix which you get an extra bonus for each phone fix you do on top of your salary.

Cons

Management isn’t supportive, they don’t care about your well being and will leave you to suffer on your own and deal with things.

1.0
May 20, 2024
Recommend
CEO approval
Business Outlook

Pros

none generally, but i live 0.5 mile from here. your left alone to do your job, as long as you do it u get paid and go home. no need to attend fancy team meetings but all of this means ur on a low salary and thats it

Cons

overloaded with work poor pay clueless people its just a job like any other call centre

2.0
May 2, 2024

Average pros and cons

Recommend
CEO approval
Business Outlook

Pros

Lone working, start and finish at home

Cons

Unrealistic KPI and senior management lack of training on dispatchers.

Viewing 163 - 165 of 1,049 Reviews

Glassdoor has 1,117 RAC reviews submitted anonymously by RAC employees. Read employee reviews and ratings on Glassdoor to decide if RAC is right for you.