Does RAC pay their employees well?

According to anonymously submitted Glassdoor reviews, RAC employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at RAC. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at RAC?

90% of RAC employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated RAC 4.3 out of 5 for work life balance, 4.5 for culture and values and 4.4 for career opportunities.

What are the top reviewed jobs at RAC?

Patrolman (37) , Customer Service Representative (31) , Customer Expert (25) , Team Manager (23) , Patrol Team Manager (20) , Customer Service Specialist (18) , Roadside Technician (18) , Manager (17) , Customer Service (15) , Apprentice (14) , Renewals and Retention Agent (14) , Customer Service Advisor (13) , Incident Manager (11) , Operations Manager (11) , Project Manager (10)

What are the pros of working at RAC according to real employee reviews?

"People are great and really supportive of working as team." ((in 84 reviews)); "Fun and friendly colleagues" ((in 65 reviews)); "Good pay and they are understaffed so there is always overtime" ((in 47 reviews)); "Great team and good atmosphere" ((in 43 reviews)); "Benefits are good" ((in 38 reviews))

What are the cons of working at RAC according to real employee reviews?

"Poor management, will let agency go with little to no notice if call volume is lower than anticipated" ((in 33 reviews)); "Long hours sometimes but you get used to it and it’s not half as bad as you think" ((in 21 reviews)); "pension is not market leading" ((in 8 reviews)); "Constant bullying to sell or refer.. Report big profits then insult staff come pay negotiations whilst senior management more than likely rub their hands together taking bonuses." ((in 7 reviews)); "constant pressure to hit targets" ((in 7 reviews))

RAC reviews

4.6

90% would recommend to a friend

(1,049 total reviews)

Dave Hobday

94% approve of CEO

85% positive business outlook

Ratings by category

4.7

Diversity & inclusion

4.5

Culture & values

4.4

Senior management

4.4

Compensation and benefits

4.4

Career opportunities

4.3

Work/Life balance

RAC has an employee rating of 4.6 out of 5 stars, based on 1,049 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The RAC employee rating is 24% above average for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

1K reviews

5.0

Nov 21, 2025

128 years of Business

Patrolman

Recommend

CEO approval

Business Outlook

Pros

128 of business and stable career

Cons

Communication between different departments and system

4.0

Nov 19, 2025

Project manager

Recommend

CEO approval

Business Outlook

Pros

Lots of great people Supportive of those who work hard Collaborative

Cons

None I can think of

RAC Response

6mo

Thanks for sharing - we’re delighted you’ve had such a positive experience and value the supportive, collaborative culture at RAC for over a decade. Thank you for sticking with us!

5.0

Nov 18, 2025

Top company, super focused on outcomes

Operations

Recommend

CEO approval

Business Outlook

Pros

Massively energetic and focused on service for members alongside balancing the financial performance of the company. It's really change focused and agile Has an incredible family feel that is different to anywhere I've worked previously

Cons

Can be periods of high pressure as it's so dependent on weather

RAC Response

6mo

Thanks for sharing your experience. It's great to hear you value so much of what defines RAC, as well as the family feel that makes us unique. We know the weather can create periods of pressure, and we’re always working hard to support colleagues while maintaining exceptional service. Your feedback means a lot—thanks for being part of the journey!

Viewing 121 - 123 of 1,049 Reviews

Jobs at RAC

Assistant Chief Maintenance Engineer - Olive Branch, MS Campus

RAC

RAC reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

128 years of Business

Project manager

Top company, super focused on outcomes

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