Does RAC pay their employees well?

According to anonymously submitted Glassdoor reviews, RAC employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at RAC. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at RAC?

90% of RAC employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated RAC 4.3 out of 5 for work life balance, 4.5 for culture and values and 4.4 for career opportunities.

What are the top reviewed jobs at RAC?

Patrolman (37) , Customer Service Representative (31) , Customer Expert (25) , Team Manager (23) , Patrol Team Manager (20) , Customer Service Specialist (18) , Manager (17) , Roadside Technician (17) , Customer Service (15) , Apprentice (14) , Renewals and Retention Agent (14) , Customer Service Advisor (13) , Incident Manager (11) , Operations Manager (11) , Project Manager (10)

What are the pros of working at RAC according to real employee reviews?

"People are great and really supportive of working as team." ((in 88 reviews)); "Colleagues are great and the workplace is relaxed not stressful." ((in 63 reviews)); "Great team and community in the company" ((in 46 reviews)); "Good pay and they are understaffed so there is always overtime" ((in 45 reviews)); "Benefits are good" ((in 36 reviews))

What are the cons of working at RAC according to real employee reviews?

"Poor management, will let agency go with little to no notice if call volume is lower than anticipated" ((in 39 reviews)); "Long hours sometimes but you get used to it and it’s not half as bad as you think" ((in 19 reviews)); "Low salary." ((in 12 reviews)); "Unrealistic expectations on working hours, employees in support functions are not considered of value to the business, unethical behaviours from exec and senior management, manual processing, poor technology set up which causes daily problems, bullying and blame culture, behind market pay, extremely poor pension scheme which is not explained to new starters so caught by surprise once joined." ((in 9 reviews)); "High pressure applied to step down from current role purely to save costs" ((in 8 reviews))

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RAC

RAC reviews

4.6

90% would recommend to a friend

(1,048 total reviews)

Dave Hobday

94% approve of CEO

85% positive business outlook

Ratings by category

4.7

Diversity & inclusion

4.5

Culture & values

4.4

Senior management

4.4

Compensation and benefits

4.4

Career opportunities

4.3

Work/Life balance

RAC has an employee rating of 4.6 out of 5 stars, based on 1,048 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The RAC employee rating is 24% above average for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

1K reviews

4.0

May 3, 2022

Current employee

Project manager

Recommend

CEO approval

Business Outlook

Pros

Great communication from the top down. Access to workplace to stay in touch with all colleagues and business updates. Hybrid working available

Cons

Once you join it’s difficult to leave - great people

RAC Response

We're delighted that you are developing your career with RAC, and its pleasing to know that you are enjoying the communication tools we have to connect colleagues. Thankyou for your review.

5.0

Mar 25, 2022

Good place to work

Business analyst

Recommend

CEO approval

Business Outlook

Pros

Been here almost 6 months now and really think it's a nice place to work overall. There is flexibility of working from the home and the office. In addition to this, there is a car park, nice canteen, good working environment and people.

Cons

Not many other than it being slightly fast paced.

1.0

Mar 8, 2022

Avoid!!!

Customer service

Recommend

CEO approval

Business Outlook

Pros

Pros have left the building

Cons

Don't care about their staff, only about dividends for shareholders

Viewing 106 - 108 of 1,048 Reviews

Jobs at RAC

Assistant Chief Maintenance Engineer - Olive Branch, MS Campus

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