Does RAC pay their employees well?

According to anonymously submitted Glassdoor reviews, RAC employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at RAC. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at RAC?

90% of RAC employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated RAC 4.3 out of 5 for work life balance, 4.5 for culture and values and 4.4 for career opportunities.

What are the top reviewed jobs at RAC?

Patrolman (37) , Customer Service Representative (31) , Customer Expert (25) , Team Manager (23) , Patrol Team Manager (20) , Customer Service Specialist (18) , Roadside Technician (18) , Manager (17) , Customer Service (15) , Apprentice (14) , Renewals and Retention Agent (14) , Customer Service Advisor (13) , Incident Manager (11) , Operations Manager (11) , Project Manager (10)

What are the pros of working at RAC according to real employee reviews?

"People are great and really supportive of working as team." ((in 85 reviews)); "Fun and friendly colleagues" ((in 66 reviews)); "Good pay and they are understaffed so there is always overtime" ((in 52 reviews)); "Great team and community in the company" ((in 50 reviews)); "Benefits are good" ((in 39 reviews))

What are the cons of working at RAC according to real employee reviews?

"Poor management, will let agency go with little to no notice if call volume is lower than anticipated" ((in 37 reviews)); "Long hours sometimes but you get used to it and it’s not half as bad as you think" ((in 20 reviews)); "High pressure applied to step down from current role purely to save costs" ((in 9 reviews)); "Clear and direct communication helps create a performance culture but again might not suit all personality types" ((in 7 reviews)); "It's border line bullying and like being at school." ((in 7 reviews))

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RAC

RAC reviews

4.6

90% would recommend to a friend

(1,049 total reviews)

Dave Hobday

94% approve of CEO

85% positive business outlook

Ratings by category

4.7

Diversity & inclusion

4.5

Culture & values

4.4

Senior management

4.4

Compensation and benefits

4.4

Career opportunities

4.3

Work/Life balance

RAC has an employee rating of 4.6 out of 5 stars, based on 1,049 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The RAC employee rating is 24% above average for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

1K reviews

5.0

Jan 21, 2026

People focused

Operations manager

Recommend

CEO approval

Business Outlook

Pros

Good employee benefits Strong employee engagement

Cons

Facilities need improving. Limited parking and office temperature controls are inconsistent

5.0

Jan 21, 2026

Be part of a successful business and team

Head of contact centres

Recommend

CEO approval

Business Outlook

Pros

Great team, great benefits, great opportunities

Cons

Hard work but that’s not a con.

5.0

Jan 21, 2026

Amazing company to work for

Operations manager

Recommend

CEO approval

Business Outlook

Pros

RAC is a fantastic company to be part of. The culture is supportive, collaborative, and full of people who genuinely care about doing the right thing. Leadership listens, recognises hard work, and encourages growth, which makes it easy to feel valued and motivated. There are plenty of opportunities to learn, develop, and take on new challenges. It’s a place where your contribution matters and where you can build a meaningful, long-term career. If you want a workplace with strong values, great people, and a real sense of purpose, RAC is an excellent choice.

Cons

There’s a lot happening across different teams, so communication can occasionally feel stretched during busy periods. Workloads can spike at peak times, but support is usually there when you ask for it.

Viewing 97 - 99 of 1,049 Reviews

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Assistant Chief Maintenance Engineer - Olive Branch, MS Campus

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