90% would recommend to a friend
Dave Hobday
94% approve of CEO
85% positive business outlook
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Users say... "People are great and really supportive of working as team." "Fun and friendly colleagues" "Good pay and they are understaffed so there is always overtime" "Great team and good atmosphere" "Benefits are good"
Users say... "Poor management, will let agency go with little to no notice if call volume is lower than anticipated" "Long hours sometimes but you get used to it and it’s not half as bad as you think" "High pressure applied to step down from current role purely to save costs" "Not the best pension or benefits" "lack of communication, long wait times, recovery booking delays"