Does RAC pay their employees well?

According to anonymously submitted Glassdoor reviews, RAC employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at RAC. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at RAC?

90% of RAC employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated RAC 4.3 out of 5 for work life balance, 4.5 for culture and values and 4.4 for career opportunities.

What are the top reviewed jobs at RAC?

Patrolman (37) , Customer Service Representative (31) , Customer Expert (25) , Team Manager (23) , Patrol Team Manager (20) , Customer Service Specialist (18) , Manager (17) , Roadside Technician (17) , Customer Service (15) , Apprentice (14) , Renewals and Retention Agent (14) , Customer Service Advisor (13) , Incident Manager (11) , Operations Manager (11) , Project Manager (10)

What are the pros of working at RAC according to real employee reviews?

"People are great and really supportive of working as team." ((in 86 reviews)); "Fun and friendly colleagues" ((in 67 reviews)); "Great team and community in the company" ((in 47 reviews)); "Good pay and they are understaffed so there is always overtime" ((in 46 reviews)); "Benefits are good" ((in 42 reviews))

What are the cons of working at RAC according to real employee reviews?

"Poor management, will let agency go with little to no notice if call volume is lower than anticipated" ((in 34 reviews)); "Long hours sometimes but you get used to it and it’s not half as bad as you think" ((in 21 reviews)); "High pressure applied to step down from current role purely to save costs" ((in 10 reviews)); "Clear and direct communication helps create a performance culture but again might not suit all personality types" ((in 7 reviews)); "Senior Management are awful and run by fear/demands." ((in 6 reviews))

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RAC

RAC reviews

4.6

90% would recommend to a friend

(1,049 total reviews)

Dave Hobday

94% approve of CEO

85% positive business outlook

Ratings by category

4.7

Diversity & inclusion

4.5

Culture & values

4.4

Senior management

4.4

Compensation and benefits

4.4

Career opportunities

4.3

Work/Life balance

RAC has an employee rating of 4.6 out of 5 stars, based on 1,049 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The RAC employee rating is 24% above average for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

1K reviews

5.0

Nov 26, 2020

What a great employer!

People services

Recommend

CEO approval

Business Outlook

Pros

RAC is a great place to work, the people across all Business areas get on so well, if you need help for example all colleagues are there to help you. You are absolutley trusted to get on and do your job but offered support along the way. When you do something above what’s expected you will always be recognised as a #orangehero.

Cons

Can be very fast paced at times but that just gives you drive and motivation to keep going and get the job done.

2.0

Nov 26, 2020

A

Data entry

Recommend

CEO approval

Business Outlook

Pros

No pros at all for org

Cons

everything is wrong with the compa

1.0

Nov 26, 2020

Terrible management, bullying and lying to staff and members

Roadside technician

Recommend

CEO approval

Business Outlook

Pros

Reasonable Salary, no real commute

Cons

Company ran by people with little to no mechanical background, coming from retail. Do not actually offer the service advertised on tv, website and marketing. Constant bullying to sell or refer.. Report big profits then insult staff come pay negotiations whilst senior management more than likely rub their hands together taking bonuses. No moral or ethical standards left in the management of this company. Roadside patrols blamed for everything that goes wrong and generally treated like dirt. Especially during Covid-19

Viewing 922 - 924 of 1,049 Reviews

Jobs at RAC

Assistant Chief Maintenance Engineer - Olive Branch, MS Campus

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A

Terrible management, bullying and lying to staff and members

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