Does RAC pay their employees well?

According to anonymously submitted Glassdoor reviews, RAC employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at RAC. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at RAC?

89% of RAC employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated RAC 4.3 out of 5 for work life balance, 4.4 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at RAC?

Patrolman (37) , Customer Service Representative (31) , Customer Expert (25) , Team Manager (23) , Patrol Team Manager (20) , Customer Service Specialist (18) , Roadside Technician (18) , Manager (17) , Customer Service (15) , Apprentice (14) , Renewals and Retention Agent (14) , Customer Service Advisor (13) , Incident Manager (11) , Operations Manager (11) , Project Manager (10)

What are the pros of working at RAC according to real employee reviews?

"People are great and really supportive of working as team." ((in 88 reviews)); "Colleagues are great and the workplace is relaxed not stressful." ((in 66 reviews)); "Great team and community in the company" ((in 49 reviews)); "Good pay and they are understaffed so there is always overtime" ((in 46 reviews)); "Benefits are good" ((in 38 reviews))

What are the cons of working at RAC according to real employee reviews?

"Poor management, will let agency go with little to no notice if call volume is lower than anticipated" ((in 36 reviews)); "Long hours sometimes but you get used to it and it’s not half as bad as you think" ((in 21 reviews)); "High pressure applied to step down from current role purely to save costs" ((in 9 reviews)); "Not the best pension or benefits" ((in 8 reviews)); "Senior Management are awful and run by fear/demands." ((in 7 reviews))

RAC reviews

4.5

89% would recommend to a friend

(1,050 total reviews)

Dave Hobday

93% approve of CEO

84% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

RAC has an employee rating of 4.5 out of 5 stars, based on 1,050 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The RAC employee rating is 22% above average for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Reviews by job title

1K reviews

4.0

Feb 27, 2023

Decent pay, but cliquey at management level but generally good colleagues

Customer service specialist

Recommend

CEO approval

Business Outlook

Pros

Really flexible hours Great Overtime pay Straightforward job Plenty of training Good work environment

Cons

You hear a lot of complaints and most of the time can’t help A lot of decisions are made at corporate without consultation or consideration for staff During the time I was there, the Uk had a Major supply chain crisis which coupled with our staff shortage, congestion and weather often made it impossible to get to customers at a reasonable time or offer much assistance

3.0

Feb 27, 2023

Good company to work for

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Gain good customer service skills

Cons

work is very repetitive as all you do is answer and log calls

5.0

Feb 22, 2023

Great Recruiting Experience

Security architect

Recommend

CEO approval

Business Outlook

Pros

Very helpful during the onboarding process Once I started everyone has been very welcoming and I already feel part of the team Great vision for the future path of the business

Cons

None so far, some of the complexities of starting in a company are a little hard to navigate but that is a very minor thing.

Viewing 886 - 888 of 1,050 Reviews

Jobs at RAC

Assistant Chief Maintenance Engineer - Olive Branch, MS Campus

RAC

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Decent pay, but cliquey at management level but generally good colleagues

Good company to work for

Great Recruiting Experience

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