Does RAC pay their employees well?

According to anonymously submitted Glassdoor reviews, RAC employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at RAC. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at RAC?

89% of RAC employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated RAC 4.3 out of 5 for work life balance, 4.4 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at RAC?

Patrolman (37) , Customer Service Representative (31) , Customer Expert (25) , Team Manager (23) , Patrol Team Manager (20) , Customer Service Specialist (18) , Roadside Technician (18) , Manager (17) , Customer Service (15) , Apprentice (14) , Renewals and Retention Agent (14) , Customer Service Advisor (13) , Incident Manager (11) , Operations Manager (11) , Project Manager (10)

What are the pros of working at RAC according to real employee reviews?

"People are great and really supportive of working as team." ((in 87 reviews)); "Fun and friendly colleagues" ((in 62 reviews)); "Good pay and they are understaffed so there is always overtime" ((in 45 reviews)); "Great team and community in the company" ((in 44 reviews)); "Benefits are good" ((in 43 reviews))

What are the cons of working at RAC according to real employee reviews?

"Poor management, will let agency go with little to no notice if call volume is lower than anticipated" ((in 34 reviews)); "Long hours sometimes but you get used to it and it’s not half as bad as you think" ((in 21 reviews)); "No career progression" ((in 9 reviews)); "High pressure applied to step down from current role purely to save costs" ((in 9 reviews)); "Clear and direct communication helps create a performance culture but again might not suit all personality types" ((in 6 reviews))

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RAC

RAC reviews

4.5

89% would recommend to a friend

(1,050 total reviews)

Dave Hobday

93% approve of CEO

84% positive business outlook

Ratings by category

4.7

Diversity & inclusion

4.4

Culture & values

4.4

Senior management

4.4

Compensation and benefits

4.3

Work/Life balance

4.3

Career opportunities

RAC has an employee rating of 4.5 out of 5 stars, based on 1,050 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The RAC employee rating is 22% above average for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

1K reviews

4.0

Aug 18, 2023

Good company to work for

Project manager

Recommend

CEO approval

Business Outlook

Pros

Good place to work. Plenty of opportunities if you work hard

Cons

Nothing I can think of.

5.0

Aug 18, 2023

A great insurance team, within a brilliantly strong RAC brand!

Trading manager

Recommend

CEO approval

Business Outlook

Pros

Very pleased to be part of such a fantastic well known brand with further ambition for growth in all areas of RAC, not just roadside/breakdown. Everyone has been extremely welcoming and not a bad word to say about working here. Especially happy to be able to attend the lovely Bristol office twice a week to get that good hybrid working balance.

Cons

Due to the scale of roadside, lots of discussion and time seems fairly focused on that area of the business. However, listening to a recent discussion it seems there is more time being allocated to recognise the growth and success of all core areas of the RAC business

4.0

Aug 17, 2023

RAC recovery truck driver

Recovery specialist

Recommend

CEO approval

Business Outlook

Pros

i enjoy helping people ,and getting them home safely

Cons

below average salary for a job that needs a HGV cat C license compared to other HGV cat C jobs

Viewing 862 - 864 of 1,050 Reviews

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Assistant Chief Maintenance Engineer - Olive Branch, MS Campus

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Good company to work for

A great insurance team, within a brilliantly strong RAC brand!

RAC recovery truck driver

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