Does RAC pay their employees well?

According to anonymously submitted Glassdoor reviews, RAC employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at RAC. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at RAC?

90% of RAC employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated RAC 4.3 out of 5 for work life balance, 4.5 for culture and values and 4.4 for career opportunities.

What are the top reviewed jobs at RAC?

Patrolman (37) , Customer Service Representative (31) , Customer Expert (25) , Team Manager (23) , Patrol Team Manager (20) , Customer Service Specialist (18) , Roadside Technician (18) , Manager (17) , Customer Service (15) , Apprentice (14) , Renewals and Retention Agent (14) , Customer Service Advisor (13) , Incident Manager (11) , Operations Manager (11) , Project Manager (10)

What are the pros of working at RAC according to real employee reviews?

"People are great and really supportive of working as team." ((in 91 reviews)); "Colleagues are great and the workplace is relaxed not stressful." ((in 65 reviews)); "Great team and good atmosphere" ((in 49 reviews)); "Good pay and they are understaffed so there is always overtime" ((in 48 reviews)); "Benefits are good" ((in 36 reviews))

What are the cons of working at RAC according to real employee reviews?

"Poor management, will let agency go with little to no notice if call volume is lower than anticipated" ((in 39 reviews)); "Long hours sometimes but you get used to it and it’s not half as bad as you think" ((in 20 reviews)); "High pressure applied to step down from current role purely to save costs" ((in 10 reviews)); "No career progression" ((in 9 reviews)); "pension is not market leading" ((in 9 reviews))

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RAC

RAC reviews

4.6

90% would recommend to a friend

(1,050 total reviews)

Dave Hobday

94% approve of CEO

85% positive business outlook

Ratings by category

4.7

Diversity & inclusion

4.5

Culture & values

4.4

Senior management

4.4

Compensation and benefits

4.4

Career opportunities

4.3

Work/Life balance

RAC has an employee rating of 4.6 out of 5 stars, based on 1,050 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The RAC employee rating is 24% above average for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

1K reviews

5.0

Dec 24, 2021

The wage is insane

Customer service

Recommend

CEO approval

Business Outlook

Pros

Money is good they invest in you

Cons

None at all trust me

RAC Response

This review has been added in error - it applies to RAC in Bristol England, not RAC WA in Australia

2.0

Dec 16, 2021

Renewals consultant

Recommend

CEO approval

Business Outlook

Pros

- experience -customer service training -no more -no more -no more

Cons

-poor management - rude staff - hostile working environment - gossip

RAC Response

This review has been added in error - it applies to RAC in Bristol England, not RAC WA in Australia

2.0

Dec 16, 2021

Not worth it

Fnol claims handler

Recommend

CEO approval

Business Outlook

Pros

The people were quite alright

Cons

There was no progression within the company, they didn’t care about their employees & what they needed, at times were overworked & there was no benefits to balance out the work we put in

Viewing 853 - 855 of 1,050 Reviews

Jobs at RAC

Assistant Chief Maintenance Engineer - Olive Branch, MS Campus

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RAC

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The wage is insane

Renewals consultant

Not worth it

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