Does RAC pay their employees well?

According to anonymously submitted Glassdoor reviews, RAC employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at RAC. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at RAC?

89% of RAC employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated RAC 4.3 out of 5 for work life balance, 4.4 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at RAC?

Patrolman (37) , Customer Service Representative (31) , Customer Expert (25) , Team Manager (23) , Patrol Team Manager (20) , Customer Service Specialist (18) , Roadside Technician (18) , Manager (17) , Customer Service (15) , Apprentice (14) , Renewals and Retention Agent (14) , Customer Service Advisor (13) , Incident Manager (11) , Operations Manager (11) , Project Manager (10)

What are the pros of working at RAC according to real employee reviews?

"People are great and really supportive of working as team." ((in 89 reviews)); "Fun and friendly colleagues" ((in 61 reviews)); "Good pay and they are understaffed so there is always overtime" ((in 43 reviews)); "Benefits are good" ((in 40 reviews)); "Great teamworking ethos and culture" ((in 33 reviews))

What are the cons of working at RAC according to real employee reviews?

"Poor management, will let agency go with little to no notice if call volume is lower than anticipated" ((in 36 reviews)); "Long hours sometimes but you get used to it and it’s not half as bad as you think" ((in 21 reviews)); "pension is not market leading" ((in 9 reviews)); "constant pressure to hit targets" ((in 9 reviews)); "Constant bullying to sell or refer.. Report big profits then insult staff come pay negotiations whilst senior management more than likely rub their hands together taking bonuses." ((in 6 reviews))

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RAC

RAC reviews

4.5

89% would recommend to a friend

(1,051 total reviews)

Dave Hobday

93% approve of CEO

84% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,051 reviews)

Ratings by demographic groups

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RAC has an employee rating of 4.5 out of 5 stars, based on 1,051 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The RAC employee rating is 22% above average for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Reviews by job title

1K reviews

3.0

Jan 22, 2024

So-so

Motor claims advisor

Recommend

CEO approval

Business Outlook

Pros

Great people Great location Busy environment

Cons

Higher management - only ever see them in emails Terrible systems Lots of pressure for below average pay for sector

5.0

Jan 19, 2024

22 years and counting

Shift supervisor

Recommend

CEO approval

Business Outlook

Pros

Engagement with staff is key. I've worked here for 22 years now RAC have an amazing colleague benefit programme, awards night and support

Cons

Carpark could be bigger canteen could be subsidised

3.0

Jan 15, 2024

CV filler for anyone starting out on their Legal Career

Legal advisor

Recommend

CEO approval

Business Outlook

Pros

Good opportunity to learn and puts you under pressure

Cons

Can be overwhelming and emotionally draining

Viewing 808 - 810 of 1,051 Reviews

Jobs at RAC

Assistant Chief Maintenance Engineer - Olive Branch, MS Campus

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So-so

22 years and counting

CV filler for anyone starting out on their Legal Career

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