Does RAC pay their employees well?

According to anonymously submitted Glassdoor reviews, RAC employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at RAC. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at RAC?

89% of RAC employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated RAC 4.3 out of 5 for work life balance, 4.4 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at RAC?

Patrolman (37) , Customer Service Representative (31) , Customer Expert (25) , Team Manager (23) , Patrol Team Manager (20) , Customer Service Specialist (18) , Roadside Technician (18) , Manager (17) , Customer Service (15) , Apprentice (14) , Renewals and Retention Agent (14) , Customer Service Advisor (13) , Incident Manager (11) , Operations Manager (11) , Project Manager (10)

What are the pros of working at RAC according to real employee reviews?

"People are great and really supportive of working as team." ((in 88 reviews)); "Colleagues are great and the workplace is relaxed not stressful." ((in 62 reviews)); "Good pay and they are understaffed so there is always overtime" ((in 44 reviews)); "Great team and good atmosphere" ((in 44 reviews)); "Benefits are good" ((in 36 reviews))

What are the cons of working at RAC according to real employee reviews?

"Poor management, will let agency go with little to no notice if call volume is lower than anticipated" ((in 38 reviews)); "Long hours sometimes but you get used to it and it’s not half as bad as you think" ((in 20 reviews)); "High pressure applied to step down from current role purely to save costs" ((in 10 reviews)); "No career progression" ((in 9 reviews)); "Not the best pension or benefits" ((in 9 reviews))

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RAC

RAC reviews

4.5

89% would recommend to a friend

(1,050 total reviews)

Dave Hobday

93% approve of CEO

84% positive business outlook

Ratings by category

4.7

Diversity & inclusion

4.4

Culture & values

4.4

Senior management

4.4

Compensation and benefits

4.3

Work/Life balance

4.3

Career opportunities

RAC has an employee rating of 4.5 out of 5 stars, based on 1,050 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The RAC employee rating is 22% above average for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

1K reviews

3.0

Oct 1, 2022

It was fine

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Worked In a spaceship with amazing bonuses

Cons

Slow progression for career improvement

5.0

Sep 16, 2022

Hectic but fantastic company that supports its employees

Patrol regional leader

Recommend

CEO approval

Business Outlook

Pros

Worked for RAC for many years. RAC wants to deliver the best service possible to every customer. Great development opportunities. Fantastic benefits. Meet fantastic people with a great team work mindset. Free breakdown cover. Very open and approachable SLT and Exec team. Open work social media platform to share idea and interact with other areas of the business. Fantastic mental health support programs in place. Free onsite parking

Cons

Busy and very fast pace operation business, operate 24 hours 7 days a week.

3.0

Sep 16, 2022

Busy and chaotic

Software developer

Recommend

CEO approval

Business Outlook

Pros

Lots of new technologies being brought in

Cons

Lots of last minute projects which must be done very quickly Micro managing from the top

Viewing 793 - 795 of 1,050 Reviews

Jobs at RAC

Assistant Chief Maintenance Engineer - Olive Branch, MS Campus

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It was fine

Hectic but fantastic company that supports its employees

Busy and chaotic

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