Does RAC pay their employees well?

According to anonymously submitted Glassdoor reviews, RAC employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at RAC. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at RAC?

90% of RAC employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated RAC 4.3 out of 5 for work life balance, 4.5 for culture and values and 4.4 for career opportunities.

What are the top reviewed jobs at RAC?

Patrolman (37) , Customer Service Representative (31) , Customer Expert (25) , Team Manager (23) , Patrol Team Manager (20) , Customer Service Specialist (18) , Manager (17) , Roadside Technician (17) , Customer Service (15) , Apprentice (14) , Renewals and Retention Agent (14) , Customer Service Advisor (13) , Incident Manager (11) , Operations Manager (11) , Project Manager (10)

What are the pros of working at RAC according to real employee reviews?

"People are great and really supportive of working as team." ((in 85 reviews)); "Fun and friendly colleagues" ((in 66 reviews)); "Great team and community in the company" ((in 49 reviews)); "Good pay and they are understaffed so there is always overtime" ((in 42 reviews)); "Benefits are good" ((in 39 reviews))

What are the cons of working at RAC according to real employee reviews?

"Poor management, will let agency go with little to no notice if call volume is lower than anticipated" ((in 36 reviews)); "Long hours sometimes but you get used to it and it’s not half as bad as you think" ((in 21 reviews)); "No career progression" ((in 10 reviews)); "pension is not market leading" ((in 9 reviews)); "Clear and direct communication helps create a performance culture but again might not suit all personality types" ((in 7 reviews))

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RAC

RAC reviews

4.5

90% would recommend to a friend

(1,047 total reviews)

Dave Hobday

94% approve of CEO

86% positive business outlook

Ratings by category

4.7

Diversity & inclusion

4.5

Culture & values

4.4

Senior management

4.4

Compensation and benefits

4.4

Career opportunities

4.3

Work/Life balance

RAC has an employee rating of 4.5 out of 5 stars, based on 1,047 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The RAC employee rating is 22% above average for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

1K reviews

4.0

Jan 21, 2026

Secure, Fast Pace Company

Finance business partner

Recommend

CEO approval

Business Outlook

Pros

- Fast pace company - Never bored, always something to work on - Great friendly team in Insurance - Feel supported and empowered by peers

Cons

- Poor infrastructure for how big the company is - Do not support DSE assessments for at home, everything is out of your own expense

5.0

Jan 21, 2026

Great company to work for

Vehicle distribution manager

Recommend

CEO approval

Business Outlook

Pros

Supportive company Worked here for 9 years and progressed my career with support of management Always been fair with pay and is reviewed annually

Cons

No cons for me, great place to work

5.0

Jan 21, 2026

Passionate about all we do.....

Operations manager

Recommend

CEO approval

Business Outlook

Pros

Great teamwork and passion to get things right for our members. Good career development opportunities for those keen to progress and put in the work. Supportive employer.

Cons

Peak work activity to service demand as members need us.

Viewing 73 - 75 of 1,047 Reviews

Jobs at RAC

Assistant Chief Maintenance Engineer - Olive Branch, MS Campus

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Secure, Fast Pace Company

Great company to work for

Passionate about all we do.....

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