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      RAC

      Engaged Employer

      RAC reviews

      4.5

      89% would recommend to a friend

      (1,051 total reviews)
      avatar

      Dave Hobday

      93% approve of CEO

      84% positive business outlook

      Ratings by demographic groups

      RAC has an employee rating of 4.5 out of 5 stars, based on 1,051 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The RAC employee rating is 22% above average for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

      Reviews by job title

      1K reviews
      3.0
      Nov 30, 2023

      Work Experience with the RAC

      Renewals and retention agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      One of the best reasons working with RAC is the opportunity to interact with colleagues and members over phone. The phone engagements with members helped me to hone your customer service and communication skills. The support and coaching from 'some' of my bosses has been worthwhile and rewarding. I was also glad that the difficulties associated with job was clearly stated at the interview which challenged me to start the job with a positive mindset that I could excel on the job and i think i have been doing okay so far since i started 11months ago.

      Cons

      The downsides of working with RAC are some TMs are not supportive. There is no deliberate attempt to confirm your well being as an employee -its just about the job,

      5.0
      Nov 30, 2023

      Working At RAC

      Customer expert
      Recommend
      CEO approval
      Business Outlook

      Pros

      -great relationships with other staff members -open and easy to talk to managers -realistic bonus goals -overtime offered - monthly 1 - 2 -1 catch ups -flexible working hours

      Cons

      - working weekends -very little/ no team meetings

      4.0
      Nov 30, 2023

      Challenging and rewarding role if you enjoy customer service and sales roles

      Customer retentions advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      I was working in care, and this job has accelerated my learning of insurance and motoring industry compliance. I have gained knowledge and IT skills. I felt the coaching and mentoring has enabled me to reach the targets after a 5 - 6 month time frame. A decent cost of living adjustment was made to improve the salary. And after being here for six months I feel included, accepted and liked as an employee. These are important non tangible aspects of a working environment. The restaurant and coffee shop facilities are good also.

      Cons

      It is shift work, so start and end times of the working day change over the month. It tends to be earlies then lates in a row but sometimes I would prefer more set working patterns in a job. Although on the plus side the rota is set out well in advance, so you can plan around it. Also holiday requests have been approved without quibble.

      Viewing 676 - 678 of 1,051 Reviews
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      ReviewsRAC reviews

      Glassdoor has 1,119 RAC reviews submitted anonymously by RAC employees. Read employee reviews and ratings on Glassdoor to decide if RAC is right for you.