Does RAC pay their employees well?

According to anonymously submitted Glassdoor reviews, RAC employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at RAC. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at RAC?

89% of RAC employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated RAC 4.3 out of 5 for work life balance, 4.4 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at RAC?

Patrolman (37) , Customer Service Representative (31) , Customer Expert (25) , Team Manager (23) , Patrol Team Manager (20) , Customer Service Specialist (18) , Roadside Technician (18) , Manager (17) , Customer Service (15) , Apprentice (14) , Renewals and Retention Agent (14) , Customer Service Advisor (13) , Incident Manager (11) , Operations Manager (11) , Project Manager (10)

What are the pros of working at RAC according to real employee reviews?

"People are great and really supportive of working as team." ((in 85 reviews)); "Colleagues are great and the workplace is relaxed not stressful." ((in 69 reviews)); "Great team and good atmosphere" ((in 50 reviews)); "Good pay and they are understaffed so there is always overtime" ((in 49 reviews)); "Benefits are good" ((in 38 reviews))

What are the cons of working at RAC according to real employee reviews?

"Poor management, will let agency go with little to no notice if call volume is lower than anticipated" ((in 37 reviews)); "Long hours sometimes but you get used to it and it’s not half as bad as you think" ((in 21 reviews)); "High pressure applied to step down from current role purely to save costs" ((in 11 reviews)); "No career progression" ((in 9 reviews)); "pension is not market leading" ((in 8 reviews))

RAC reviews

4.5

89% would recommend to a friend

(1,052 total reviews)

Dave Hobday

93% approve of CEO

84% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,052 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

RAC has an employee rating of 4.5 out of 5 stars, based on 1,052 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The RAC employee rating is 22% above average for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Reviews by job title

1K reviews

3.0

Feb 7, 2024

positives and negatives

Breakdown and call centre specialist

Recommend

CEO approval

Business Outlook

Pros

enough overtime for part time to work fulltime with overtime bonus located in a nice area nice people located right next to the tram lines

Cons

computers fail consistently making work impossible sometimes, RAC haven't upgraded their computers in decades. average wage although this was increased recently repetitive workers abuse the toilets

5.0

Feb 7, 2024

going above and beyond

Customer service specialist

Recommend

CEO approval

Business Outlook

Pros

Great Pay, flexible hours, great community. always room to advance, great support, loving/friendly atmosphere, great learning environment, in my personal best being a orange hero

Cons

absolutely no cons at all

3.0

Feb 7, 2024

Decent place to work

Team manager

Recommend

CEO approval

Business Outlook

Pros

Job safety, good perks, Some really good Staff,

Cons

Awesome building but....Building placement isnt great, can be very hard to get out at certain times mainly when Man Utd are playing at home.

Viewing 607 - 609 of 1,052 Reviews

Jobs at RAC

Assistant Chief Maintenance Engineer - Olive Branch, MS Campus

RAC

RAC reviews

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Reviews by job title

positives and negatives

going above and beyond

Decent place to work

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