Does RAC pay their employees well?

According to anonymously submitted Glassdoor reviews, RAC employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at RAC. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at RAC?

89% of RAC employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated RAC 4.3 out of 5 for work life balance, 4.4 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at RAC?

Patrolman (37) , Customer Service Representative (31) , Customer Expert (25) , Team Manager (23) , Patrol Team Manager (20) , Customer Service Specialist (18) , Roadside Technician (18) , Manager (17) , Customer Service (15) , Apprentice (14) , Renewals and Retention Agent (14) , Customer Service Advisor (13) , Incident Manager (11) , Operations Manager (11) , Project Manager (10)

What are the pros of working at RAC according to real employee reviews?

"People are great and really supportive of working as team." ((in 85 reviews)); "Colleagues are great and the workplace is relaxed not stressful." ((in 69 reviews)); "Great team and good atmosphere" ((in 50 reviews)); "Good pay and they are understaffed so there is always overtime" ((in 49 reviews)); "Benefits are good" ((in 38 reviews))

What are the cons of working at RAC according to real employee reviews?

"Poor management, will let agency go with little to no notice if call volume is lower than anticipated" ((in 37 reviews)); "Long hours sometimes but you get used to it and it’s not half as bad as you think" ((in 21 reviews)); "High pressure applied to step down from current role purely to save costs" ((in 11 reviews)); "No career progression" ((in 9 reviews)); "pension is not market leading" ((in 8 reviews))

RAC reviews

4.5

89% would recommend to a friend

(1,052 total reviews)

Dave Hobday

93% approve of CEO

84% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,052 reviews)

Ratings by demographic groups

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RAC has an employee rating of 4.5 out of 5 stars, based on 1,052 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The RAC employee rating is 22% above average for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Reviews by job title

1K reviews

5.0

Oct 11, 2024

Great place to work

Porsche personal case manager

Recommend

CEO approval

Business Outlook

Pros

Fast paced, varied calls and good overall job satisfaction

Cons

Can be a lot to learn along the way

5.0

Oct 6, 2024

Nice company

Data science analyst

Recommend

CEO approval

Business Outlook

Pros

Super company to work with good work life balance.

Cons

Not good at job assignment and decision making.

5.0

Sep 30, 2024

Great place to work!

Senior digital analyst

Recommend

CEO approval

Business Outlook

Pros

Recent starter and impressed with the company so far. The people here are friendly, helpful and welcoming. It's generally pretty laid back and flexible for working parents. Fast paced!

Cons

Pivoting of priorities at a moments notice seems to happen quite a lot. Not necessarily a bad thing if you like the momentum, but not for everyone. Maternity pay/leave is awful!

Viewing 502 - 504 of 1,052 Reviews

Jobs at RAC

Assistant Chief Maintenance Engineer - Olive Branch, MS Campus

RAC

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