Does RAC pay their employees well?

According to anonymously submitted Glassdoor reviews, RAC employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at RAC. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at RAC?

89% of RAC employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated RAC 4.3 out of 5 for work life balance, 4.4 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at RAC?

Patrolman (37) , Customer Service Representative (31) , Customer Expert (25) , Team Manager (23) , Patrol Team Manager (20) , Customer Service Specialist (18) , Roadside Technician (18) , Manager (17) , Customer Service (15) , Apprentice (14) , Renewals and Retention Agent (14) , Customer Service Advisor (13) , Incident Manager (11) , Operations Manager (11) , Project Manager (10)

What are the pros of working at RAC according to real employee reviews?

"People are great and really supportive of working as team." ((in 85 reviews)); "Colleagues are great and the workplace is relaxed not stressful." ((in 69 reviews)); "Great team and good atmosphere" ((in 50 reviews)); "Good pay and they are understaffed so there is always overtime" ((in 49 reviews)); "Benefits are good" ((in 38 reviews))

What are the cons of working at RAC according to real employee reviews?

"Poor management, will let agency go with little to no notice if call volume is lower than anticipated" ((in 37 reviews)); "Long hours sometimes but you get used to it and it’s not half as bad as you think" ((in 21 reviews)); "High pressure applied to step down from current role purely to save costs" ((in 11 reviews)); "No career progression" ((in 9 reviews)); "pension is not market leading" ((in 8 reviews))

RAC reviews

4.5

89% would recommend to a friend

(1,051 total reviews)

Dave Hobday

93% approve of CEO

84% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

RAC has an employee rating of 4.5 out of 5 stars, based on 1,051 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The RAC employee rating is 22% above average for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Reviews by job title

1K reviews

5.0

Dec 12, 2024

People-centric and purpose-driven company and continuous growth culture

Senior marketing manager

Recommend

CEO approval

Business Outlook

Pros

Strong focus on delivering results and growth Clear strategy shared with all colleagues Lots of opportunities from personal development and career progression Great service / people based culture Strong colleague support networks and services Good bonus and pay and share scheme for everyone Very transparent and lack of hierarchy - the CEO is accessible and holds weekly all-colleague Q&A sessions

Cons

If you are looking for a challenge, you embrace change and thrive in a fast paced environment, the RAC is for you. If not, this probably isn't the right company for you!

5.0

Dec 12, 2024

Great place to work

Head of contact centre

Recommend

CEO approval

Business Outlook

Pros

Flexible shift options, excellent benefits available, competitive salaries, numerous different disciplines and functions to work in

Cons

It can be hard work but the rewards are there for hard work

5.0

Dec 8, 2024

Good colleague

Customer service specialist

Recommend

CEO approval

Business Outlook

Pros

growth comes fast but it stops faster too

Cons

good environment to work in

Viewing 484 - 486 of 1,051 Reviews

Jobs at RAC

Assistant Chief Maintenance Engineer - Olive Branch, MS Campus

RAC

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People-centric and purpose-driven company and continuous growth culture

Great place to work

Good colleague

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