Does RAC pay their employees well?

According to anonymously submitted Glassdoor reviews, RAC employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at RAC. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at RAC?

89% of RAC employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated RAC 4.3 out of 5 for work life balance, 4.4 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at RAC?

Patrolman (37) , Customer Service Representative (31) , Customer Expert (25) , Team Manager (23) , Patrol Team Manager (20) , Customer Service Specialist (18) , Roadside Technician (18) , Manager (17) , Customer Service (15) , Apprentice (14) , Renewals and Retention Agent (14) , Customer Service Advisor (13) , Incident Manager (11) , Operations Manager (11) , Project Manager (10)

What are the pros of working at RAC according to real employee reviews?

"People are great and really supportive of working as team." ((in 87 reviews)); "Fun and friendly colleagues" ((in 63 reviews)); "Good pay and they are understaffed so there is always overtime" ((in 44 reviews)); "Great team and community in the company" ((in 44 reviews)); "Benefits are good" ((in 39 reviews))

What are the cons of working at RAC according to real employee reviews?

"Poor management Fire and rehire attitude Many people come and go" ((in 37 reviews)); "Long hours sometimes but you get used to it and it’s not half as bad as you think" ((in 19 reviews)); "High pressure applied to step down from current role purely to save costs" ((in 9 reviews)); "pension is not market leading" ((in 8 reviews)); "Clear and direct communication helps create a performance culture but again might not suit all personality types" ((in 8 reviews))

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RAC

RAC reviews

4.5

89% would recommend to a friend

(1,050 total reviews)

Dave Hobday

93% approve of CEO

84% positive business outlook

Ratings by category

4.7

Diversity & inclusion

4.4

Culture & values

4.4

Senior management

4.4

Compensation and benefits

4.3

Work/Life balance

4.3

Career opportunities

RAC has an employee rating of 4.5 out of 5 stars, based on 1,050 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The RAC employee rating is 22% above average for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

1K reviews

5.0

Dec 31, 2024

Highly passionate teams who go the extra mile

Finance director

Recommend

CEO approval

Business Outlook

Pros

RAC is a really great place to work for the most part, there's no shortage of appetite to get things done, improve service, customer propositions and efficiency and we can all play a part in that. The appetite for continual improvement is huge so really suits those who want to make a difference and see their ideas come to fruition.

Cons

This is a fast paced business with high autonomy so it won't suit everyone, particularly those who prefer hierarchy and steady paced decision making

5.0

Dec 24, 2024

Fast paced and fulfilling environment

Senior propositions manager

Recommend

CEO approval

Business Outlook

Pros

Everyone pulls together to achieve goals and continuously improve our offer The Squad structure means people can focus on their strengths, leave others to focus of theirs and be far more efficient in delivering goals Great environment to test, learn and iterate so we are able to constantly move things forward. Flexible working environment with support to get the job done and maintain good work / life balance

Cons

The ongoing ambition to deliver at pace can sometimes mean we forget to celebrate success along the way

5.0

Dec 20, 2024

Excellent Company to work for

General manager

Recommend

CEO approval

Business Outlook

Pros

Excellent Colleagues Amazing SLT & exec Brilliant benefits

Cons

None that come to mind

Viewing 466 - 468 of 1,050 Reviews

Jobs at RAC

Assistant Chief Maintenance Engineer - Olive Branch, MS Campus

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Highly passionate teams who go the extra mile

Fast paced and fulfilling environment

Excellent Company to work for

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