Does RAC pay their employees well?

According to anonymously submitted Glassdoor reviews, RAC employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at RAC. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at RAC?

89% of RAC employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated RAC 4.3 out of 5 for work life balance, 4.4 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at RAC?

Patrolman (37) , Customer Service Representative (31) , Customer Expert (25) , Team Manager (23) , Patrol Team Manager (20) , Customer Service Specialist (18) , Roadside Technician (18) , Manager (17) , Customer Service (15) , Apprentice (14) , Renewals and Retention Agent (14) , Customer Service Advisor (13) , Incident Manager (11) , Operations Manager (11) , Project Manager (10)

What are the pros of working at RAC according to real employee reviews?

"People are great and really supportive of working as team." ((in 88 reviews)); "Fun and friendly colleagues" ((in 70 reviews)); "Benefits are good" ((in 43 reviews)); "Good pay and they are understaffed so there is always overtime" ((in 39 reviews)); "Great teamworking ethos and culture" ((in 33 reviews))

What are the cons of working at RAC according to real employee reviews?

"Poor management, will let agency go with little to no notice if call volume is lower than anticipated" ((in 37 reviews)); "Long hours sometimes but you get used to it and it’s not half as bad as you think" ((in 19 reviews)); "No career progression" ((in 10 reviews)); "pension is not market leading" ((in 9 reviews)); "High pressure applied to step down from current role purely to save costs" ((in 9 reviews))

RAC reviews

4.5

89% would recommend to a friend

(1,050 total reviews)

Dave Hobday

93% approve of CEO

84% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

RAC has an employee rating of 4.5 out of 5 stars, based on 1,050 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The RAC employee rating is 22% above average for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Reviews by job title

1K reviews

5.0

Sep 16, 2025

NUMBER 1

Recovery specialist

Recommend

CEO approval

Business Outlook

Pros

Excellent company to work for. Really is a number 1 place to work.

Cons

Really there are no cons

RAC Response

9mo

Thank you for the amazing review! We're thrilled to hear you consider RAC the number one place to work, that's a big statement and it means a lot! Your continued commitment over the years is truly appreciated, and we're proud to have you on the team.

5.0

Sep 16, 2025

12 months at the RAC

Hgv recovery driver

Recommend

CEO approval

Business Outlook

Pros

Very good management team, good incentives to work over , a good wage can be earned if you want to

Cons

Other drivers in your truck

RAC Response

9mo

Thanks for your review and it's great to hear you’ve had a strong first year and feel supported by the management team. We appreciate your feedback on vehicle use and driver input, we’re looking at ways to involve frontline teams more in decisions around fleet needs. Your insights help us improve, so thank you for raising it.

3.0

Sep 15, 2025

Rac

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good work enviroment and fun

Cons

Hardwork and have to focus all times

RAC Response

9mo

We're glad to hear you're enjoying the work environment and finding it fun. We understand that the CSR role is a high-focused job and can be challenging at times, especially as it tends to be so fast-paced. If you're ever finding the balance difficult, please do speak with your line manager or HR. We're here to support you and want to make sure your experience remains positive and sustainable.

Viewing 415 - 417 of 1,050 Reviews

Jobs at RAC

Assistant Chief Maintenance Engineer - Olive Branch, MS Campus

RAC

RAC reviews

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NUMBER 1

12 months at the RAC

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