Does RAC pay their employees well?

According to anonymously submitted Glassdoor reviews, RAC employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at RAC. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at RAC?

89% of RAC employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated RAC 4.3 out of 5 for work life balance, 4.4 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at RAC?

Patrolman (37) , Customer Service Representative (31) , Customer Expert (25) , Team Manager (23) , Patrol Team Manager (20) , Customer Service Specialist (18) , Roadside Technician (18) , Manager (17) , Customer Service (15) , Apprentice (14) , Renewals and Retention Agent (14) , Customer Service Advisor (13) , Incident Manager (11) , Operations Manager (11) , Project Manager (10)

What are the pros of working at RAC according to real employee reviews?

"People are great and really supportive of working as team." ((in 88 reviews)); "Colleagues are great and the workplace is relaxed not stressful." ((in 65 reviews)); "Good pay and they are understaffed so there is always overtime" ((in 49 reviews)); "Great team and community in the company" ((in 42 reviews)); "Benefits are good" ((in 40 reviews))

What are the cons of working at RAC according to real employee reviews?

"Poor management, will let agency go with little to no notice if call volume is lower than anticipated" ((in 38 reviews)); "Long hours sometimes but you get used to it and it’s not half as bad as you think" ((in 20 reviews)); "pension is not market leading" ((in 8 reviews)); "constant pressure to hit targets" ((in 8 reviews)); "Clear and direct communication helps create a performance culture but again might not suit all personality types" ((in 7 reviews))

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RAC

RAC reviews

4.5

89% would recommend to a friend

(1,051 total reviews)

Dave Hobday

93% approve of CEO

84% positive business outlook

Ratings by category

4.7

Diversity & inclusion

4.4

Culture & values

4.4

Senior management

4.4

Compensation and benefits

4.3

Work/Life balance

4.3

Career opportunities

RAC has an employee rating of 4.5 out of 5 stars, based on 1,051 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The RAC employee rating is 22% above average for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

1K reviews

5.0

Apr 23, 2025

rac Academy is a great team with loads of support

Academy trainer

Recommend

CEO approval

Business Outlook

Pros

Good wage Supportive colleagues Great team Company car Valued

Cons

No cons, I'm happy with the team and position I'm in.

4.0

Apr 15, 2025

Complete Peace of Mind

Customer expert

Recommend

CEO approval

Business Outlook

Pros

The office kept clean, smells nice and is modern designed with comfy furniture. The people that work in the office are lovely and polite. Beverages are easy to access and are dotted around on each floor. The smoking area is a spacious, peaceful and clean area. There are senior and managerial staff members that are happy to help you. The company wants every employee to succeed in their roles and will actively engage in developing staff to accommodate their needs and make sure they are able to do their required tasks. The office has lovely a small café and canteen for all on-site staff.

Cons

Senior staff can become short for availability due to rota changes and meetings. Talking on the phone can become stressful if you do not have a thick skin. You job relies on meeting statistics that are rates on a month by month average.

5.0

Apr 4, 2025

Opportunity to grow your career

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great team dynamics Opportunities to learn new skills and develop Flexibility Good benefits

Cons

I can't think of anything

Viewing 415 - 417 of 1,051 Reviews

Jobs at RAC

Assistant Chief Maintenance Engineer - Olive Branch, MS Campus

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