Does RAC pay their employees well?

According to anonymously submitted Glassdoor reviews, RAC employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at RAC. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at RAC?

89% of RAC employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated RAC 4.3 out of 5 for work life balance, 4.4 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at RAC?

Patrolman (37) , Customer Service Representative (31) , Customer Expert (25) , Team Manager (23) , Patrol Team Manager (20) , Customer Service Specialist (18) , Roadside Technician (18) , Manager (17) , Customer Service (15) , Apprentice (14) , Renewals and Retention Agent (14) , Customer Service Advisor (13) , Incident Manager (11) , Operations Manager (11) , Project Manager (10)

What are the pros of working at RAC according to real employee reviews?

"People are great and really supportive of working as team." ((in 88 reviews)); "Colleagues are great and the workplace is relaxed not stressful." ((in 65 reviews)); "Good pay and they are understaffed so there is always overtime" ((in 49 reviews)); "Great team and community in the company" ((in 42 reviews)); "Benefits are good" ((in 40 reviews))

What are the cons of working at RAC according to real employee reviews?

"Poor management, will let agency go with little to no notice if call volume is lower than anticipated" ((in 38 reviews)); "Long hours sometimes but you get used to it and it’s not half as bad as you think" ((in 20 reviews)); "pension is not market leading" ((in 8 reviews)); "constant pressure to hit targets" ((in 8 reviews)); "Clear and direct communication helps create a performance culture but again might not suit all personality types" ((in 7 reviews))

RAC reviews

4.5

89% would recommend to a friend

(1,050 total reviews)

Dave Hobday

93% approve of CEO

84% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,050 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

RAC has an employee rating of 4.5 out of 5 stars, based on 1,050 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The RAC employee rating is 22% above average for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Reviews by job title

1K reviews

5.0

Oct 16, 2025

Rac

Apprentice technician

Recommend

CEO approval

Business Outlook

Pros

Great structure for work Great access to helpful resources

Cons

No cons at work now

RAC Response

8mo

Thanks for your review, we're pleased to hear you're benefiting from the structure and resources available. It's great to know there are no current concerns, we're here if anything pops up. keep up the fantastic work!

5.0

Oct 16, 2025

Top apprenticeship

Apprentice

Recommend

CEO approval

Business Outlook

Pros

Own tools Own van Funded education Hands on experience

Cons

Odd hours Weekend working Sometimes long travel for training

RAC Response

8mo

Thanks for the feedback. We're glad you're enjoying the hands-on experience and support. We do understand that training travel can be long at times, we do try to ease this by covering hotels, travel, and expenses to make it as smooth as possible - hopefully you feel it helps!

4.0

Oct 16, 2025

great experience

Apprentice

Recommend

CEO approval

Business Outlook

Pros

lots of good learning and on the job training

Cons

long hours at work. yes

RAC Response

8mo

Thanks for your feedback, we're happy you're finding the learning and on-the-job training valuable. We understand long hours can be challenging and appreciate your dedication.

Viewing 379 - 381 of 1,050 Reviews

Jobs at RAC

Assistant Chief Maintenance Engineer - Olive Branch, MS Campus

RAC

RAC reviews

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Reviews by job title

Rac

Top apprenticeship

great experience

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