RAC reviews

4.5

89% would recommend to a friend

(1,050 total reviews)
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Dave Hobday

93% approve of CEO

84% positive business outlook

RAC has an employee rating of 4.5 out of 5 stars, based on 1,050 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The RAC employee rating is 22% above average for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Reviews by job title

1K reviews
4.0
May 9, 2025

good company to work for

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Good progression options -Great hours that work around family needs - Management in non-voice areas are fantastic, They allow you autonomy to complete work in a timely manner.

Cons

-voice areas are restrictive and stressful with copious amounts of micro-management. -Non-voice areas have lower pay that is not in line with work-load

4.0
May 9, 2025
Recommend
CEO approval
Business Outlook

Pros

Can earn an annual bonus of a considerable amount, if the company hits their target. Manager and team leader do care about their teams; their mental wellbeing and offer a great amount of support where needed. Different sectors to learn within the QA department. Great team support, some team members have been there for many years and always on hand to support. Great work and life balance.

Cons

Not much room for growth within the department unless you go into a different sector of the business, but most now need a qualification. As a whole, with RAC, when recruiting for other sectors other than contact centre; it seems the company does prioritize people with qualifications and degrees for some roles, rather than going for the employees with experience working within the business.

5.0
May 9, 2025
Recommend
CEO approval
Business Outlook

Pros

I've been in the company for many years, so things must be positive! I've reviewed based on my current role, which I have been in for 5 years . The team culture is very supportive and open. The team can discuss ideas openly and opinions are taken into account. There is room for progression, with mentoring and training fully encouraged.

Cons

The rate of pay is slightly lower than the national average, however the benefits of hybrid working and team culture make up for this for me personally.

Viewing 355 - 357 of 1,050 Reviews

Glassdoor has 1,118 RAC reviews submitted anonymously by RAC employees. Read employee reviews and ratings on Glassdoor to decide if RAC is right for you.