Does RAC pay their employees well?

According to anonymously submitted Glassdoor reviews, RAC employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at RAC. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at RAC?

89% of RAC employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated RAC 4.3 out of 5 for work life balance, 4.4 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at RAC?

Patrolman (37) , Customer Service Representative (31) , Customer Expert (25) , Team Manager (23) , Patrol Team Manager (20) , Customer Service Specialist (18) , Roadside Technician (18) , Manager (17) , Customer Service (15) , Apprentice (14) , Renewals and Retention Agent (14) , Customer Service Advisor (13) , Incident Manager (11) , Operations Manager (11) , Project Manager (10)

What are the pros of working at RAC according to real employee reviews?

"People are great and really supportive of working as team." ((in 87 reviews)); "Fun and friendly colleagues" ((in 62 reviews)); "Good pay and they are understaffed so there is always overtime" ((in 45 reviews)); "Great team and community in the company" ((in 44 reviews)); "Benefits are good" ((in 43 reviews))

What are the cons of working at RAC according to real employee reviews?

"Poor management, will let agency go with little to no notice if call volume is lower than anticipated" ((in 34 reviews)); "Long hours sometimes but you get used to it and it’s not half as bad as you think" ((in 21 reviews)); "No career progression" ((in 9 reviews)); "High pressure applied to step down from current role purely to save costs" ((in 9 reviews)); "Clear and direct communication helps create a performance culture but again might not suit all personality types" ((in 6 reviews))

RAC reviews

4.5

89% would recommend to a friend

(1,050 total reviews)

Dave Hobday

93% approve of CEO

84% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

RAC has an employee rating of 4.5 out of 5 stars, based on 1,050 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The RAC employee rating is 22% above average for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Reviews by job title

1K reviews

5.0

May 9, 2025

Glassdoor

Quality assurance

Recommend

CEO approval

Business Outlook

Pros

Very supportive team and flexible

Cons

RAC need to be more supportive in other area of the company

5.0

May 9, 2025

Great place to work

Data engineer

Recommend

CEO approval

Business Outlook

Pros

Been employed for over 5 years and in that time I have had opportunities for progression and pay increases and while the work load at times is challenging as quite heavy it is valued and managed effectively

Cons

Large work load at times to tight deadlines Communication poor at times

5.0

May 9, 2025

Awesome Place to work and grow

Mobile mechanic

Recommend

CEO approval

Business Outlook

Pros

I have worked at the RAC for just under 6 years . In this time i have had a huge amount of opportunity's to further my career and work with some amazing people .

Cons

NA could not think of one

RAC Response

8mo

Thank you so much for your review, it's fantastic to see that you've felt we've nurtured your growth here over the past 6 years and have amazing support with you throughout your journey at RAC. We're really excited to see where you go in the next 6 with us!

Viewing 349 - 351 of 1,050 Reviews

Jobs at RAC

Assistant Chief Maintenance Engineer - Olive Branch, MS Campus

RAC

RAC reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Glassdoor

Great place to work

Awesome Place to work and grow

Jobs at RAC

RAC reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

RAC reviews FAQs

Jobs at RAC