Does RAC pay their employees well?

According to anonymously submitted Glassdoor reviews, RAC employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at RAC. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at RAC?

89% of RAC employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated RAC 4.3 out of 5 for work life balance, 4.4 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at RAC?

Patrolman (37) , Customer Service Representative (31) , Customer Expert (25) , Team Manager (23) , Patrol Team Manager (20) , Customer Service Specialist (18) , Roadside Technician (18) , Manager (17) , Customer Service (15) , Apprentice (14) , Renewals and Retention Agent (14) , Customer Service Advisor (13) , Incident Manager (11) , Operations Manager (11) , Project Manager (10)

What are the pros of working at RAC according to real employee reviews?

"People are great and really supportive of working as team." ((in 88 reviews)); "Colleagues are great and the workplace is relaxed not stressful." ((in 62 reviews)); "Good pay and they are understaffed so there is always overtime" ((in 44 reviews)); "Great team and good atmosphere" ((in 44 reviews)); "Benefits are good" ((in 36 reviews))

What are the cons of working at RAC according to real employee reviews?

"Poor management, will let agency go with little to no notice if call volume is lower than anticipated" ((in 38 reviews)); "Long hours sometimes but you get used to it and it’s not half as bad as you think" ((in 20 reviews)); "High pressure applied to step down from current role purely to save costs" ((in 10 reviews)); "No career progression" ((in 9 reviews)); "Not the best pension or benefits" ((in 9 reviews))

RAC reviews

4.5

89% would recommend to a friend

(1,050 total reviews)

Dave Hobday

93% approve of CEO

84% positive business outlook

Ratings by category

4.7

Diversity & inclusion

4.4

Culture & values

4.4

Senior management

4.4

Compensation and benefits

4.3

Work/Life balance

4.3

Career opportunities

RAC has an employee rating of 4.5 out of 5 stars, based on 1,050 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The RAC employee rating is 22% above average for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

1K reviews

5.0

Jan 22, 2026

Fair and inclusive

Contact centre manager

Recommend

CEO approval

Business Outlook

Pros

I have always been supported my the managers around me and have been able to make a career at the RAC. The RAC is a diverse and inclusive place for people from any walk of life to progress in their chosen career path.

Cons

None that are worth mentioning

RAC Response

4mo

Thank you for sharing your experience — and for dedicating more than a decade to the RAC. Hearing that you’ve felt consistently supported by your managers and have been able to build a career here genuinely means a lot. We’re also really proud that our culture feels fair, inclusive and open to people from all backgrounds. Creating an environment where colleagues can progress in the way that’s right for them is something we care deeply about.

5.0

Jan 21, 2026

Great place to work!

Finance business partner

Recommend

CEO approval

Business Outlook

Pros

RAC is a forward‑thinking organisation led by an exceptional senior leadership team who genuinely prioritise both employees and the business. Career progression is strong, with ample opportunities and highly competitive salaries. The culture is positive, success‑driven, and inclusive, with everyone made to feel valued. I would confidently recommend RAC to friends and family.

Cons

The pace at RAC can be intense at times, and the environment is often high‑pressure and demanding. While this suits those who thrive in fast‑moving settings, it may not be the right fit for everyone.

RAC Response

4mo

Thank you for taking the time to share such a thoughtful review — and for the impact you’ve made over the past few years. It’s brilliant to hear how strongly you feel about the leadership, culture and progression opportunities at the RAC. Knowing you’d confidently recommend us to others is something we really value. Your reflections on the pace and pressure are also appreciated. We know the environment can be demanding, and it’s important that we continue supporting colleagues so they can thrive in a fast‑moving, ambitious organisation. And thank you for the advice — clear, consistent communication is something we’re committed to, and feedback like yours reinforces how important it is. We’re grateful to have you as part of the team.

4.0

Jan 21, 2026

Secure, Fast Pace Company

Finance business partner

Recommend

CEO approval

Business Outlook

Pros

- Fast pace company - Never bored, always something to work on - Great friendly team in Insurance - Feel supported and empowered by peers

Cons

- Poor infrastructure for how big the company is - Do not support DSE assessments for at home, everything is out of your own expense

Viewing 319 - 321 of 1,050 Reviews

Jobs at RAC

Assistant Chief Maintenance Engineer - Olive Branch, MS Campus

RAC

RAC reviews

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Fair and inclusive

Great place to work!

Secure, Fast Pace Company

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