Does RAC pay their employees well?

According to anonymously submitted Glassdoor reviews, RAC employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at RAC. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at RAC?

89% of RAC employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated RAC 4.3 out of 5 for work life balance, 4.4 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at RAC?

Patrolman (37) , Customer Service Representative (31) , Customer Expert (25) , Team Manager (23) , Patrol Team Manager (20) , Customer Service Specialist (18) , Roadside Technician (18) , Manager (17) , Customer Service (15) , Apprentice (14) , Renewals and Retention Agent (14) , Customer Service Advisor (13) , Incident Manager (11) , Operations Manager (11) , Project Manager (10)

What are the pros of working at RAC according to real employee reviews?

"People are great and really supportive of working as team." ((in 88 reviews)); "Colleagues are great and the workplace is relaxed not stressful." ((in 62 reviews)); "Good pay and they are understaffed so there is always overtime" ((in 44 reviews)); "Great team and good atmosphere" ((in 44 reviews)); "Benefits are good" ((in 36 reviews))

What are the cons of working at RAC according to real employee reviews?

"Poor management, will let agency go with little to no notice if call volume is lower than anticipated" ((in 38 reviews)); "Long hours sometimes but you get used to it and it’s not half as bad as you think" ((in 20 reviews)); "High pressure applied to step down from current role purely to save costs" ((in 10 reviews)); "No career progression" ((in 9 reviews)); "Not the best pension or benefits" ((in 9 reviews))

RAC reviews

4.5

89% would recommend to a friend

(1,050 total reviews)

Dave Hobday

93% approve of CEO

84% positive business outlook

Ratings by category

4.7

Diversity & inclusion

4.4

Culture & values

4.4

Senior management

4.4

Compensation and benefits

4.3

Work/Life balance

4.3

Career opportunities

RAC has an employee rating of 4.5 out of 5 stars, based on 1,050 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The RAC employee rating is 22% above average for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

1K reviews

5.0

May 30, 2025

Brilliant opportunity

Rac apprentice patrol

Recommend

CEO approval

Business Outlook

Pros

I’m almost at the end of my apprenticeship and it has been amazing opportunity to get on and do. I’ve come into the job with no mechanical experience, and with the support I have had from the company has been amazing, I’ve learnt so much and come so far. My boss, academy trainers, patrols, and college lecturer have all been amazing, and have supported me the whole way. All tools have been provided including a van that I get to take home every night. Amazing opportunity to get onto. Would definitely recommend.

Cons

The working hours can be tough, however you do find that out a year in advance.

5.0

May 28, 2025

Great people driven company

Financial systems administrator

Recommend

CEO approval

Business Outlook

Pros

Stable company with strong growth opportunities Friendly colleagues and positive atmosphere Continuous improvements where company strives listens to feedback Flexible working options to support a healthy work/life balance

Cons

Multiple platforms where much of this could be daunting but always room for improvements

1.0

May 26, 2025

Stressful

Customer renewals advisor

Recommend

CEO approval

Business Outlook

Pros

Nice office, some friendly people

Cons

Too many targets, little support, busy/stressful environment

RAC Response

1y

"Thank you for taking the time to share your feedback, we appreciate you being open about your experience. We’re always listening and committed to making this a positive, supportive place to work, so to hear you don't have much support is something we would like to understand more. We’d really encourage you to reach out to your Line Manager, a senior manager or a member of the People (HR) team, who’ll be happy to offer further support. Your voice matters and conversations like these help us continue to learn and improve."

Viewing 319 - 321 of 1,050 Reviews

Jobs at RAC

Assistant Chief Maintenance Engineer - Olive Branch, MS Campus

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