Does Quest Diagnostics pay their employees well?

According to anonymously submitted Glassdoor reviews, Quest Diagnostics employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Quest Diagnostics. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Quest Diagnostics?

50% of Quest Diagnostics employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Quest Diagnostics 3.0 out of 5 for work life balance, 3.1 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Quest Diagnostics?

Phlebotomist (485) , Medical Technologist (207) , Specimen Processor (127) , Lab Assistant (114) , Cerified Phlebotomist (109) , Lab Technician (83) , Phlebotomist II (54) , Forensic Scientist (51) , Patient Service Representative (51) , Customer Service Representative (45) , Clinical Laboratory Scientist (44) , Physician Account Executive (42) , Specimen Technician (41) , Account Executive (39) , Medical Laboratory Scientist (36)

What are the pros of working at Quest Diagnostics according to real employee reviews?

"Benefits with the company are good for me and my family" ((in 670 reviews)); "It’s good and good pay" ((in 381 reviews)); "I have been able to meet a few really great people who are trying to make a difference" ((in 248 reviews)); "Coworkers are great and committed to company's mission" ((in 128 reviews)); "Work life balance is good because they don't expect you to work more than your 40 hours." ((in 86 reviews))

What are the cons of working at Quest Diagnostics according to real employee reviews?

"They under pay and keep bad employees and supervisors." ((in 105 reviews)); "poor upper management, didn't value other employee's input" ((in 96 reviews)); "Shows favoritism when promoting" ((in 87 reviews)); "As long as you are under a good manager it is a great place to work.." ((in 81 reviews)); "long hours and mandatory ot" ((in 76 reviews))

What are employees saying about Quest Diagnostics layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Quest Diagnostics layoffs and their outlook for job security at Quest Diagnostics in 2026.

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Quest Diagnostics

Quest Diagnostics reviews

3.2

50% would recommend to a friend

(5,675 total reviews)

Jim Davis

57% approve of CEO

48% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.4

Compensation and benefits

3.1

Culture & values

3.1

Career opportunities

3.0

Work/Life balance

2.8

Senior management

Quest Diagnostics has an employee rating of 3.2 out of 5 stars, based on 5,675 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Quest Diagnostics employee rating is in line with the average (within 1 standard deviation) for employers within the Salud industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

3.0

Apr 17, 2025

Quest

Referral representative

Recommend

CEO approval

Business Outlook

Pros

Overtime is there when needed

Cons

Work is constant 24/7 open 365 days a year

3.0

Apr 15, 2025

Managers needed more training

Psc representative

Recommend

CEO approval

Business Outlook

Pros

Hired fresh out of phlebotomy school with no experience.

Cons

The management was not good across the entire organization. They had managers who had no healthcare experience managing Patient Service Centers.

2.0

Apr 14, 2025

Crazy Work Volume

Medical technologist trainee

Recommend

CEO approval

Business Outlook

Pros

Cool Coworkers that is chill to be around, work is kind of interesting depending on the department you work in.

Cons

Terrible management, Unfair Compensation, Does not value individual performance. No communication. Corporation takes a huge advantage of you.

Viewing 274 - 276 of 5,675 Reviews

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Managers needed more training

Crazy Work Volume

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