Does Quest Diagnostics pay their employees well?

According to anonymously submitted Glassdoor reviews, Quest Diagnostics employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Quest Diagnostics. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Quest Diagnostics?

50% of Quest Diagnostics employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Quest Diagnostics 3.0 out of 5 for work life balance, 3.1 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Quest Diagnostics?

Phlebotomist (485) , Medical Technologist (207) , Specimen Processor (127) , Lab Assistant (114) , Cerified Phlebotomist (109) , Lab Technician (83) , Phlebotomist II (54) , Forensic Scientist (51) , Patient Service Representative (51) , Customer Service Representative (45) , Clinical Laboratory Scientist (44) , Physician Account Executive (42) , Specimen Technician (41) , Account Executive (39) , Medical Laboratory Scientist (35)

What are the pros of working at Quest Diagnostics according to real employee reviews?

"Benefits with the company are good for me and my family" ((in 686 reviews)); "Pay was good and the work is not overwhelming" ((in 403 reviews)); "I have been able to meet a few really great people who are trying to make a difference" ((in 247 reviews)); "Coworkers are great and committed to company's mission" ((in 124 reviews)); "Work life balance is good because they don't expect you to work more than your 40 hours." ((in 96 reviews))

What are the cons of working at Quest Diagnostics according to real employee reviews?

"They under pay and keep bad employees and supervisors." ((in 100 reviews)); "poor upper management, didn't value other employee's input" ((in 98 reviews)); "Too much favoritism." ((in 82 reviews)); "long hours and mandatory ot" ((in 76 reviews)); "No training department in general" ((in 62 reviews))

What are employees saying about Quest Diagnostics layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Quest Diagnostics layoffs and their outlook for job security at Quest Diagnostics in 2026.

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Quest Diagnostics

Quest Diagnostics reviews

3.2

50% would recommend to a friend

(5,674 total reviews)

Jim Davis

57% approve of CEO

48% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.4

Compensation and benefits

3.1

Culture & values

3.1

Career opportunities

3.0

Work/Life balance

2.8

Senior management

Quest Diagnostics has an employee rating of 3.2 out of 5 stars, based on 5,674 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Quest Diagnostics employee rating is in line with the average (within 1 standard deviation) for employers within the Salud industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

2.0

Apr 27, 2025

Pretty much no different than a factory job

Lab technician

Recommend

CEO approval

Business Outlook

Pros

* Overnight workers get a slight pay bump * An easy job to do/learn

Cons

* Management is rude and does not care about the employee * There is very little room for moving up directly * You are expected to stay overtime if the work isn't done by the end of your shift * They swap your schedule after the fact even knowing your avaliablility

3.0

Apr 25, 2025

Quest Diagnostics Toxicology Lab Review

Forensic scientist ii

Recommend

CEO approval

Business Outlook

Pros

There were opportunities to learn how to use GC and LC instrumentation.

Cons

Non-traditional shifts 5:00 AM-1:30 PM, 12:00-8:30 PM, or 8:00 PM- 5:30 AM Must work at least one weekend day. Overtime was pretty regular and during their busy season required 5-10 hours per week.

1.0

Apr 24, 2025

Continuous Favoritism Bad Hiring Practices

Lab director

Recommend

CEO approval

Business Outlook

Pros

401k 5% Matching and stock options.

Cons

Gender bias in pay. Men consistently paid more than women despite women have same or more experience in various front line and management roles. Grandfathered positions and potentially racist hiring practices.

Viewing 256 - 258 of 5,674 Reviews

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Pretty much no different than a factory job

Quest Diagnostics Toxicology Lab Review

Continuous Favoritism Bad Hiring Practices

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