Does Quest Diagnostics pay their employees well?

According to anonymously submitted Glassdoor reviews, Quest Diagnostics employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Quest Diagnostics. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Quest Diagnostics?

50% of Quest Diagnostics employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Quest Diagnostics 3.0 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Quest Diagnostics?

Phlebotomist (485) , Medical Technologist (207) , Specimen Processor (127) , Lab Assistant (114) , Cerified Phlebotomist (109) , Lab Technician (83) , Phlebotomist II (54) , Forensic Scientist (51) , Patient Service Representative (51) , Customer Service Representative (45) , Clinical Laboratory Scientist (44) , Physician Account Executive (42) , Specimen Technician (41) , Account Executive (39) , Medical Laboratory Scientist (35)

What are the pros of working at Quest Diagnostics according to real employee reviews?

"Benefits with the company are good for me and my family" ((in 682 reviews)); "Pay was good and the work is not overwhelming" ((in 381 reviews)); "I have been able to meet a few really great people who are trying to make a difference" ((in 237 reviews)); "Coworkers are great and committed to company's mission" ((in 130 reviews)); "Work life balance is good because they don't expect you to work more than your 40 hours." ((in 93 reviews))

What are the cons of working at Quest Diagnostics according to real employee reviews?

"They under pay and keep bad employees and supervisors." ((in 99 reviews)); "poor upper management, didn't value other employee's input" ((in 93 reviews)); "Shows favoritism when promoting" ((in 89 reviews)); "As long as you are under a good manager it is a great place to work.." ((in 85 reviews)); "Long hours and lots of work." ((in 72 reviews))

What are employees saying about Quest Diagnostics layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Quest Diagnostics layoffs and their outlook for job security at Quest Diagnostics in 2026.

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Quest Diagnostics

Quest Diagnostics reviews

3.2

50% would recommend to a friend

(5,673 total reviews)

Jim Davis

57% approve of CEO

48% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.4

Compensation and benefits

3.2

Career opportunities

3.1

Culture & values

3.0

Work/Life balance

2.8

Senior management

Quest Diagnostics has an employee rating of 3.2 out of 5 stars, based on 5,673 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Quest Diagnostics employee rating is in line with the average (within 1 standard deviation) for employers within the Salud industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

4.0

Jul 4, 2025

Good Experience

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Opportunity to get experience in the healthcare field.

Cons

Can feel repetitive, lots of calls.

3.0

Jul 4, 2025

My experience

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

You will have work life balance

Cons

US team management or leadership doesn't belive the Indian team and they don't give a free hand

1.0

Jul 3, 2025

Don't do it.

Medical laboratory scientist

Recommend

CEO approval

Business Outlook

Pros

Ok pay and ok hours

Cons

Management writes vague SOPs so they can blame anything that goes wrong on lab employees. Refuses to clarify in writing unless on Teams, Teams messages disappear after a week. Refuses real training, trainers would rather write SOPs, trainers thought management communicated SOP alterations, but did nothing when notified this was not occuring. OSHA was involved with infectious disease specimen issues, management claimed changed were made, yet no changes were made. Client is always right even when client was wrong. Hiring promises not kept. The list just keeps going. Don't do it unless you're desperate.

Viewing 190 - 192 of 5,673 Reviews

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