Does Quest Diagnostics pay their employees well?

According to anonymously submitted Glassdoor reviews, Quest Diagnostics employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Quest Diagnostics. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Quest Diagnostics?

50% of Quest Diagnostics employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Quest Diagnostics 3.0 out of 5 for work life balance, 3.1 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Quest Diagnostics?

Phlebotomist (485) , Medical Technologist (207) , Specimen Processor (127) , Lab Assistant (114) , Cerified Phlebotomist (109) , Lab Technician (83) , Phlebotomist II (54) , Forensic Scientist (51) , Patient Service Representative (51) , Customer Service Representative (45) , Clinical Laboratory Scientist (44) , Physician Account Executive (42) , Specimen Technician (41) , Account Executive (39) , Medical Laboratory Scientist (36)

What are the pros of working at Quest Diagnostics according to real employee reviews?

"Benefits with the company are good for me and my family" ((in 687 reviews)); "Pay was good and the work is not overwhelming" ((in 397 reviews)); "I have been able to meet a few really great people who are trying to make a difference" ((in 243 reviews)); "Coworkers are great and committed to company's mission" ((in 127 reviews)); "Work life balance is good because they don't expect you to work more than your 40 hours." ((in 97 reviews))

What are the cons of working at Quest Diagnostics according to real employee reviews?

"They under pay and keep bad employees and supervisors." ((in 101 reviews)); "poor upper management, didn't value other employee's input" ((in 96 reviews)); "Shows favoritism when promoting" ((in 92 reviews)); "As long as you are under a good manager it is a great place to work.." ((in 86 reviews)); "Long hours and lots of work." ((in 70 reviews))

What are employees saying about Quest Diagnostics layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Quest Diagnostics layoffs and their outlook for job security at Quest Diagnostics in 2026.

Quest Diagnostics reviews

3.2

50% would recommend to a friend

(5,677 total reviews)

Jim Davis

57% approve of CEO

48% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (5,677 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Quest Diagnostics has an employee rating of 3.2 out of 5 stars, based on 5,677 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Quest Diagnostics employee rating is in line with the average (within 1 standard deviation) for employers within the Salud industry (3.4 stars).

Reviews by job title

6K reviews

2.0

Mar 25, 2011

stressful and scary

Revenue services

Recommend

CEO approval

Business Outlook

Pros

benefit package s excellent and time of f are wonderful. Many smart people work there and you can learn a great deal from them .

Cons

stress and pressure from management to produce. At times the pressure is unbelievable. Management "act" like they care about the staff when they really don't. The term " Putting patients first" is really " putting the dollar first". Money is the only thing that matters to senior management.

4.0

Mar 2, 2011

A company with great benefits and the opportunity to truly help others in the health care industries.

Client services supervisor

Recommend

CEO approval

Business Outlook

Pros

Growth opportunities, benefit package are excellent

Cons

Quest puts patient's first and puts employees last.

3.0

Feb 28, 2011

Fun but slowpaced

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Quest was a great place to work if you have to work at a very detailed but very slow paced.

Cons

Not very interesting work for someone who want to get things done. work was slow and individual work needed group approval

Viewing 5596 - 5598 of 5,677 Reviews

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Jobs at Quest Diagnostics

Reimbursement Specialist

Client Service Representative I

Client Service Representative I

Client Service Representative I - Bilingual (English, Spanish)