Does Quest Diagnostics pay their employees well?

According to anonymously submitted Glassdoor reviews, Quest Diagnostics employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Quest Diagnostics. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Quest Diagnostics?

50% of Quest Diagnostics employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Quest Diagnostics 3.0 out of 5 for work life balance, 3.1 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Quest Diagnostics?

Phlebotomist (485) , Medical Technologist (207) , Specimen Processor (127) , Lab Assistant (114) , Cerified Phlebotomist (109) , Lab Technician (83) , Phlebotomist II (54) , Forensic Scientist (51) , Patient Service Representative (51) , Customer Service Representative (45) , Clinical Laboratory Scientist (44) , Physician Account Executive (42) , Specimen Technician (41) , Account Executive (39) , Medical Laboratory Scientist (36)

What are the pros of working at Quest Diagnostics according to real employee reviews?

"Benefits with the company are good for me and my family" ((in 702 reviews)); "Pay was good and the work is not overwhelming" ((in 397 reviews)); "I have been able to meet a few really great people who are trying to make a difference" ((in 250 reviews)); "Coworkers are great and committed to company's mission" ((in 127 reviews)); "Work life balance is good because they don't expect you to work more than your 40 hours." ((in 92 reviews))

What are the cons of working at Quest Diagnostics according to real employee reviews?

"They under pay and keep bad employees and supervisors." ((in 101 reviews)); "poor upper management, didn't value other employee's input" ((in 96 reviews)); "Shows favoritism when promoting" ((in 87 reviews)); "Not good if you get a bad manager." ((in 83 reviews)); "Long hours and weekend work" ((in 69 reviews))

What are employees saying about Quest Diagnostics layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Quest Diagnostics layoffs and their outlook for job security at Quest Diagnostics in 2026.

Quest Diagnostics reviews

3.2

50% would recommend to a friend

(5,678 total reviews)

Jim Davis

57% approve of CEO

48% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Quest Diagnostics has an employee rating of 3.2 out of 5 stars, based on 5,678 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Quest Diagnostics employee rating is in line with the average (within 1 standard deviation) for employers within the Salud industry (3.4 stars).

Reviews by job title

6K reviews

4.0

Jul 27, 2011

I had a great career for 5 plus years!

Environmental health and safety specialist

Recommend

CEO approval

Business Outlook

Pros

My supervisor, great benefits, coworkers, educational opportunities.

Cons

They eliminate jobs instead of controlling extraneous spending, which results in poor customer service.

5.0

Jul 23, 2011

High volume, fast paced bench work. Overall a great learning experience.

Medical technologist

Recommend

CEO approval

Business Outlook

Pros

On the job training on some of the newer diagnostic/analytical technologies, flexible work schedules, generous compensation.

Cons

Working weekends and no email for most of the lab staff so communication quite often breaks down across shifts.

2.0

Jul 20, 2011

It sucks, don't work for this Business Unit

Account sales representative

Recommend

CEO approval

Business Outlook

Pros

Benefits are good, vacation time is great (but I hear that is being cut)

Cons

Poor Management, Very high turn-over, almost impossible to hit quota due to attrition of physicians. They have had 3 new Sales Directors in as many years and the position is vacant again, That alone should tell you something.

Viewing 5578 - 5580 of 5,678 Reviews

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Jobs at Quest Diagnostics

Client Service Representative I

Client Service Representative I

Client Service Representative I - Bilingual (English, Spanish)