Does Quest Diagnostics pay their employees well?

According to anonymously submitted Glassdoor reviews, Quest Diagnostics employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Quest Diagnostics. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Quest Diagnostics?

49% of Quest Diagnostics employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Quest Diagnostics 3.0 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Quest Diagnostics?

Phlebotomist (485) , Medical Technologist (207) , Specimen Processor (127) , Lab Assistant (114) , Cerified Phlebotomist (109) , Lab Technician (83) , Phlebotomist II (54) , Forensic Scientist (51) , Patient Service Representative (51) , Customer Service Representative (45) , Clinical Laboratory Scientist (44) , Physician Account Executive (42) , Specimen Technician (41) , Account Executive (39) , Medical Laboratory Scientist (36)

What are the pros of working at Quest Diagnostics according to real employee reviews?

"Benefits with the company are good for me and my family" ((in 702 reviews)); "It’s good and good pay" ((in 394 reviews)); "I have been able to meet a few really great people who are trying to make a difference" ((in 245 reviews)); "Coworkers are great and committed to company's mission" ((in 124 reviews)); "Work life balance is good because they don't expect you to work more than your 40 hours." ((in 97 reviews))

What are the cons of working at Quest Diagnostics according to real employee reviews?

"They under pay and keep bad employees and supervisors." ((in 100 reviews)); "poor upper management, didn't value other employee's input" ((in 91 reviews)); "Too much favoritism." ((in 86 reviews)); "Long hours and lots of work." ((in 70 reviews)); "No training department in general" ((in 61 reviews))

What are employees saying about Quest Diagnostics layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Quest Diagnostics layoffs and their outlook for job security at Quest Diagnostics in 2026.

Quest Diagnostics reviews

3.2

49% would recommend to a friend

(5,683 total reviews)

Jim Davis

56% approve of CEO

47% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (5,683 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Quest Diagnostics has an employee rating of 3.2 out of 5 stars, based on 5,683 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Quest Diagnostics employee rating is in line with the average (within 1 standard deviation) for employers within the Salud industry (3.4 stars).

Reviews by job title

6K reviews

1.0

Dec 12, 2024

Management issues

Account executive

Recommend

CEO approval

Business Outlook

Pros

The only pro would be experience selling in a saturated market.

Cons

Sales goals don’t match market need and there is a lack of authenticity in the leadership

3.0

Dec 12, 2024

Large and complex - shifting culture

Account executive

Recommend

CEO approval

Business Outlook

Pros

Success at your job opens opportunities to grow

Cons

Toxic environment with rising turnover of tenured staff

4.0

Dec 11, 2024

Not to bad

Patient service representative float

Recommend

CEO approval

Business Outlook

Pros

Since I love phlebotomy, I enjoyed going to different sites to do so, having the opportunity of working solo some days and with others other days. Every day was a learning day which I enjoyed.

Cons

Sometimes didn’t like our scheduling system located in a smaller building which caused crowds quick, psc location also had some issues that wished we could have moved somewhere else/more convenient for customers as well. Typical office gossip, wasn’t a fan of that

Viewing 418 - 420 of 5,683 Reviews

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Jobs at Quest Diagnostics