Does Quest Diagnostics pay their employees well?

According to anonymously submitted Glassdoor reviews, Quest Diagnostics employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Quest Diagnostics. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Quest Diagnostics?

49% of Quest Diagnostics employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Quest Diagnostics 3.0 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Quest Diagnostics?

Phlebotomist (485) , Medical Technologist (207) , Specimen Processor (127) , Lab Assistant (114) , Cerified Phlebotomist (109) , Lab Technician (83) , Phlebotomist II (54) , Forensic Scientist (51) , Patient Service Representative (51) , Customer Service Representative (45) , Clinical Laboratory Scientist (44) , Physician Account Executive (42) , Specimen Technician (41) , Account Executive (39) , Medical Laboratory Scientist (36)

What are the pros of working at Quest Diagnostics according to real employee reviews?

"Benefits with the company are good for me and my family" ((in 684 reviews)); "Pay was good and the work is not overwhelming" ((in 397 reviews)); "I have been able to meet a few really great people who are trying to make a difference" ((in 249 reviews)); "Coworkers are great and committed to company's mission" ((in 138 reviews)); "Work life balance is good because they don't expect you to work more than your 40 hours." ((in 91 reviews))

What are the cons of working at Quest Diagnostics according to real employee reviews?

"They under pay and keep bad employees and supervisors." ((in 101 reviews)); "poor upper management, didn't value other employee's input" ((in 98 reviews)); "Shows favoritism when promoting" ((in 94 reviews)); "long hours and mandatory ot" ((in 73 reviews)); "Salary is low and not competitive." ((in 59 reviews))

What are employees saying about Quest Diagnostics layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Quest Diagnostics layoffs and their outlook for job security at Quest Diagnostics in 2026.

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Quest Diagnostics

Quest Diagnostics reviews

3.2

49% would recommend to a friend

(5,678 total reviews)

Jim Davis

56% approve of CEO

47% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (5,678 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

Veteran status

Quest Diagnostics has an employee rating of 3.2 out of 5 stars, based on 5,678 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Quest Diagnostics employee rating is in line with the average (within 1 standard deviation) for employers within the Salud industry (3.4 stars).

Reviews by job title

6K reviews

3.0

Feb 20, 2025

Hostile and Toxic behind curtains

Medical technologist

Recommend

CEO approval

Business Outlook

Pros

Nice building, close to nyc, free coffee, $5k tuition assistance

Cons

Common physical overuse injuries, toxic people everywhere, terrible hr new pto policies meant to trick you to lose hours, HR tolerates all kinds of inappropriate behavior amongst people, feels like a sweatshop culture

4.0

Feb 19, 2025

Better than other phleb jobs I’ve had

Patient service representative

Recommend

CEO approval

Business Outlook

Pros

Decent pay, decent hours, good co workers

Cons

Some of management does not communicate when needed

4.0

Feb 19, 2025

Review

Pre analytical assistant i

Recommend

CEO approval

Business Outlook

Pros

Good pay, a lot of overtime available

Cons

almost impossible to request PTO

Viewing 349 - 351 of 5,678 Reviews

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Jobs at Quest Diagnostics

Client Service Representative I

Client Service Representative I

Client Service Representative I - Bilingual (English, Spanish)

Intern - Sales and Marketing (Healthcare Analytics Solutions) - Remote

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Hostile and Toxic behind curtains

Better than other phleb jobs I’ve had

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