Does Quest Diagnostics pay their employees well?

According to anonymously submitted Glassdoor reviews, Quest Diagnostics employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Quest Diagnostics. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Quest Diagnostics?

50% of Quest Diagnostics employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Quest Diagnostics 3.0 out of 5 for work life balance, 3.1 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Quest Diagnostics?

Phlebotomist (485) , Medical Technologist (207) , Specimen Processor (127) , Lab Assistant (114) , Cerified Phlebotomist (109) , Lab Technician (83) , Phlebotomist II (54) , Forensic Scientist (51) , Patient Service Representative (51) , Customer Service Representative (45) , Clinical Laboratory Scientist (44) , Physician Account Executive (42) , Specimen Technician (41) , Account Executive (39) , Medical Laboratory Scientist (36)

What are the pros of working at Quest Diagnostics according to real employee reviews?

"Benefits with the company are good for me and my family" ((in 690 reviews)); "It’s good and good pay" ((in 398 reviews)); "I have been able to meet a few really great people who are trying to make a difference" ((in 243 reviews)); "Coworkers are great and committed to company's mission" ((in 132 reviews)); "Work life balance is good because they don't expect you to work more than your 40 hours." ((in 91 reviews))

What are the cons of working at Quest Diagnostics according to real employee reviews?

"Shows favoritism when promoting" ((in 97 reviews)); "They under pay and keep bad employees and supervisors." ((in 97 reviews)); "poor upper management, didn't value other employee's input" ((in 94 reviews)); "As long as you are under a good manager it is a great place to work.." ((in 86 reviews)); "The time off can be hard to schedule at times and it is always short staffed" ((in 76 reviews))

What are employees saying about Quest Diagnostics layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Quest Diagnostics layoffs and their outlook for job security at Quest Diagnostics in 2026.

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Quest Diagnostics

Quest Diagnostics reviews

3.2

50% would recommend to a friend

(5,676 total reviews)

Jim Davis

57% approve of CEO

48% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.4

Compensation and benefits

3.1

Culture & values

3.1

Career opportunities

3.0

Work/Life balance

2.8

Senior management

Quest Diagnostics has an employee rating of 3.2 out of 5 stars, based on 5,676 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Quest Diagnostics employee rating is in line with the average (within 1 standard deviation) for employers within the Salud industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

4.0

Apr 1, 2025

No growth but expecting above pay grade

Order entry clerk

Recommend

CEO approval

Business Outlook

Pros

Good colleagues, Usually a well laid out scheduled and intervals when having calls.

Cons

supervisors and management was terrible they want to act like a family and send you birthday card and coffee mugs, but later on they back stab you and are hostile to employees opinions.

2.0

Apr 1, 2025

Okay place to work depending on your supervisor

Medical laboratory technician i (mlt)

Recommend

CEO approval

Business Outlook

Pros

Decent pay Internal opportunities High tuition reimbursement

Cons

Low 401k contribution Work-life balance Upper management Very low PTO accruate poor state of equipment in former MACL labs

3.0

Mar 31, 2025

Steady income

Phlebotomist i

Recommend

CEO approval

Business Outlook

Pros

Learn a lot, great on resume

Cons

Working alone, not being listened to

Viewing 298 - 300 of 5,676 Reviews

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Jobs at Quest Diagnostics

Client Service Representative I

Client Service Representative I

Epic Tapestry Analyst

Client Service Representative I - Bilingual (English, Spanish)

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Quest Diagnostics

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Ratings by category

Ratings by demographic groups

Reviews by job title

No growth but expecting above pay grade

Okay place to work depending on your supervisor

Steady income

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