Qatar Airways reviews

3.6

65% would recommend to a friend

(3,344 total reviews)

Badr Al-Meer

80% approve of CEO

65% positive business outlook

Qatar Airways has an employee rating of 3.6 out of 5 stars, based on 3,344 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Qatar Airways employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

3K reviews
4.0
Aug 2, 2025
Recommend
CEO approval
Business Outlook

Pros

Good overall the culture is

Cons

Nothing as of now I can think

3.0
Jul 30, 2025
Recommend
CEO approval
Business Outlook

Pros

International Reputation: Qatar Airways is praised for its world-class service, modern fleet, and international reach, flying to over 145 destinations worldwide. The airline is consistently awarded for its premium cabins, onboard entertainment, and overall luxury experience. Cultural Diversity: Employees enjoy working with colleagues from varied nationalities, which contributes to a rich and dynamic workplace environment. Many staff members highlight positive personal development and global exposure. Career Advancement: The company provides opportunities for training and growth, especially through postings in Doha and comprehensive training programs. Benefits such as discounted travel, housing, and transport allowances are also appreciated by many employees. Pay and Perks: Competitive compensation, travel perks, and development programs are commonly mentioned as positives by both current and former staff

Cons

Demanding Work Culture: Qatar Airways is known for its strict management and fast-paced environment, which may not suit everyone. High expectations and pressure to meet key performance indicators can be overwhelming, with some employees reporting stress and limited job security. Work-Life Balance: Several reviews mention the challenging work-life balance, citing long hours and unpredictable schedules, especially for ground staff and cabin crew. Customer Service Issues: While many customers praise the onboard service and comfort, a significant number report disappointing experiences with customer support and problem resolution, especially during disruptions, delays, or cancellations. Communication breakdowns and lack of follow-up on complaints are recurring themes in recent reviews. Inconsistent Experiences: Both employees and passengers note that experiences can be heavily dependent on the management style of specific teams or the efficiency of certain airport hubs

Viewing 115 - 117 of 3,344 Reviews

Glassdoor has 3,747 Qatar Airways reviews submitted anonymously by Qatar Airways employees. Read employee reviews and ratings on Glassdoor to decide if Qatar Airways is right for you.