Management decisions are often slow and lack clarity.
Internal processes feel bureaucratic and outdated.
Individual contributions receive little recognition.
Career progression lacks transparency.
Manager say-Employee do culture.
The tech stack is outdated and limits innovation.
No proper area for employees to eat lunch; using the cafeteria is considered “out of office.”
Office chairs are poor quality with no lumbar support, uncomfortable for desk-based work.
Office environment feels dated — five-star airline, but a two-star workplace with old furniture and interiors.
Limited bathroom availability, often unusable due to high usage and frequent cleaning requirements. (They clean it well but that doesn't stay that way for long)
Uniform rules apply even to non–customer-facing roles, which feels unnecessary.
Despite working at an airline, confirmed staff tickets require booking far in advance, reducing travel flexibility.
Although the workplace is multicultural, the majority workforce is from one nationality mostly in IT Sector, and favoritism can be felt, which makes it harder for others to feel equally included.
Too many separate teams with overlapping responsibilities — for example, one team to hold the bolt and another to screw it in. This creates confusion, lack of ownership, and blame-shifting when things fail. Adopting modern consolidated roles like DevOps or SRE would improve accountability and efficiency.