QA reviews

3.3

52% would recommend to a friend

(952 total reviews)
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Josh Hubbert

57% approve of CEO

39% positive business outlook

QA has an employee rating of 3.3 out of 5 stars, based on 952 company reviews on Glassdoor which indicates that most employees have a good working experience there. The QA employee rating is in line with the average (within 1 standard deviation) for employers within the Educación industry (3.7 stars).

Reviews by job title

952 reviews
4.0
Jul 19, 2023
Recommend
CEO approval
Business Outlook

Pros

offers flexibility, good team culture, charity opportunities

Cons

A lot of delays, systems used are outdated

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QA Response
2y
Thank you for your feedback, it's great to hear how positive you feel about working at QA. We take onboard all the feedback we receive so I will ensure to pass your comment regarding systems to the appropriate team.
1.0
Jul 14, 2023
Recommend
CEO approval
Business Outlook

Pros

Mostly good colleagues, nice campus, some support for CPD

Cons

Culture of blame, bullying and gaslighting at the highest levels of the local management team. Surveillance and make-work used to discipline employees. Good talented professionals who stand up for themselves forced out. Lecturers made to run through a ‘hunger games’ of reapplying for jobs on consecutive short-term or zero-hours contracts, but former employees phoned up on the quiet and asked to replace those who don't survive. Heavy workload on lecturers who are treated as dispensable and replaceable. Quotes from colleagues on the workload: “ridiculous, horrendous, overwhelming, relentless”. Unclear if this is the QA ethos or the local management team’s business model. No matter if you are a good manager, the business model demands overwork be pushed on people and affect their health. No transparency for grades or salaries. Significant pay gaps between employees doing the same tasks with similar qualifications and experience. Continuous teaching load throughout the year, one term rolls into another with no break between teaching, assessment, teaching again. No holidays for teachers allowed between Easter and September. Too much administration. Favourites get promoted. Atmosphere so paranoid that some employees now reporting private conversations between their colleagues to management who then discipline these colleagues. You don’t know who you can trust. Lack of cover due to last-minute staff recruitment. High staff turnover. Visitors to the office describe “an atmosphere”. Many staff formulating their own exit strategies for fear of their own health and wellbeing. Does not bode well for business sustainability.

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QA Response
2y
Thanks for your feedback - we're sorry to hear that you felt this way, it'd be great to have a confidential conversation to better understand your experience. Please contact me at stephen.greatrex@qa.com (Steve, Senior People Partner)
4.0
Jul 10, 2023
Recommend
CEO approval
Business Outlook

Pros

The job requires you to complete an apprenticeship as part of your role. Occasional paid travel for team events/meetings. Interesting and intelligent co-workers. Remote position. Early finish on a Friday.

Cons

The workload can vary between individuals doing the same job. But that's part of managing your day.

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QA Response
2y
Thank you for taking the time to share your experience with us! We are pleased to hear of your positive experiences at QA, and happy to have you on the team.
Viewing 271 - 273 of 952 Reviews

Glassdoor has 1,048 QA reviews submitted anonymously by QA employees. Read employee reviews and ratings on Glassdoor to decide if QA is right for you.