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      QA

      Engaged Employer

      QA reviews

      3.3

      54% would recommend to a friend

      (950 total reviews)
      avatar

      Josh Hubbert

      60% approve of CEO

      40% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.6

      Work/Life balance

      3.1

      Culture & values

      3.1

      Career opportunities

      3.0

      Compensation and benefits

      2.7

      Senior management

      QA has an employee rating of 3.3 out of 5 stars, based on 950 company reviews on Glassdoor which indicates that most employees have a good working experience there. The QA employee rating is in line with the average (within 1 standard deviation) for employers within the Educación industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      950 reviews
      5.0
      Oct 31, 2024

      An enjoyable atmosphere to work in

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great staff to work with. The London building in particular was in a great location and had good office facilities. Manchester is also very good. Some other offices require updating, especially for the heating controls.

      Cons

      Internal communication between senior management needs some review. Changes made at exec level left those lower down the hierarchy with lots of questions and difficult conversations internally and externally.

      avatar
      QA Response
      1y
      Hi there, thanks so much for your feedback. We are always looking at ways to improve how we communicate better since bringing three businesses into once earlier this year. Recently we have launched a Manager training programme for all managers to help support this role within the group and connect the business better. If there is anything else you would like to share, please let me know. All the best, Steph (QA People Team)
      4.0
      Oct 28, 2024

      Has its ups and downs

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good culture (when things are going good). Decent pay and great support Good incentives Great team

      Cons

      Quick to panic - whatever you do isn't good enough Too many weekly meetings. They dont let you just get on with it. For a big company, they have no internal systems that work collaboratively with each other. Don't consult the sales teams for things that will impact them.

      avatar
      QA Response
      1y
      Hi there, thanks so much for your feedback. This is really insightful and I'm sorry you feel that the management within your team is not motivational. We have recently launched our Management training prorgamme for all QA Managers to have a level of consistency for how we manage and lead our people. We have also recently combined three businesses into one so we continue to look at ways to align systems and processes - really would love to hear if there are any suggestions you have particularly to help this. I'm Steph from the People team so let me know if you would like to have a further chat on this point.
      4.0
      Oct 21, 2024

      Work-Life Balance

      Learning specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Strong emphasis on employee wellness, including mental health resources. Flexible remote work policies that support personal circumstances.

      Cons

      Limited pathways for career advancement can be discouraging. Communication issues between departments hinder efficiency. Job-specific training is insufficient for new employees, which can affect onboarding.

      avatar
      QA Response
      1y
      Hi - Thank you for your Feedback. We value your views and would you to reach out to your People Partner so they can support with some of these issues. It is disappointing to hear about new starter job specific training. We are currently exploring ways to enhance this and your feedback will be instrumental in shaping these improvements. Please feel free to reach out to your People Parnter if you’d like to share more details or ideas. We’re grateful for your input and your contributions to the team.
      Viewing 115 - 117 of 950 Reviews
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      Glassdoor has 1,046 QA reviews submitted anonymously by QA employees. Read employee reviews and ratings on Glassdoor to decide if QA is right for you.