QA reviews

3.3

52% would recommend to a friend

(952 total reviews)
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Josh Hubbert

57% approve of CEO

39% positive business outlook

QA has an employee rating of 3.3 out of 5 stars, based on 952 company reviews on Glassdoor which indicates that most employees have a good working experience there. The QA employee rating is in line with the average (within 1 standard deviation) for employers within the Educación industry (3.7 stars).

Reviews by job title

952 reviews
1.0
Feb 21, 2023
Recommend
CEO approval
Business Outlook

Pros

- Agent relationship managers were lovely to work with - created great relationships. -Good equipment to work with (laptops, work phone etc)

Cons

One of the worst places I have ever worked - as someone who is experienced in their field and masters educated I was belittled in my abilities very aggressively micromanaged - the unkind nature of my manager made my physically poorly and mentally affected my wellbeing. - If a report was not meticulously completed the way my manager had wanted I was scrutinized and made to feel thick and unworthy of the role. - No career progression at all - despite promised this at interview stage - during my interview I was told that my manager will be difficult to work with as she openly told me (I should have known better) - Underpaid for the role I was doing especially compared to the industry I was in - Hierarchical company where you cannot voice your opinion. - I actually enjoyed the role itself and felt I was very good at it - when I told colleagues I was leaving I was met with upset and shock -- if it was not for the illtreatment of my manager I would never have left. - No exit interview with management - My manager did not even call me on my last day to say goodbye - horrific. - No work life balance - if my teams ever went yellow or red I was questioned as to what I was doing. Treated like a child - no autonomy. -I could not do longer than 6 months - I have now found a role where I am reaching my full potential, trusted and getting paid alot more! My physical pains have gone and my mental health has improved so much.

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QA Response
3y
Thank you for sharing your feedback. What you have raised in the cons section is truly concerning. We strive to create a work environment where everyone feels heard and valued, It would be helpful for us to hear more about your experiences to better address your comments, particularly as we cannot identify your business unit from your review. If you feel comfortable doing so, please contact us on peoplefeedback@qa.com so we can look into this matter further. Thank you!
2.0
Feb 20, 2023
Recommend
CEO approval
Business Outlook

Pros

Great colleagues and team work

Cons

Management aren't interested Focused on commercial gain only Empathy missing

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QA Response
3y
Thank you for your review and feedback – we appreciate you taking the time to share your experiences. What you've listed in your cons section is disappointing, It would be helpful for us to hear more about your experiences to better address your comments. If you feel comfortable doing so, please contact us on peoplefeedback@qa.com
5.0
Feb 18, 2023
Recommend
CEO approval
Business Outlook

Pros

grow up in this profession

Cons

After 1 year can't see no

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QA Response
3y
Thank you for sharing your feedback, we're glad to hear that you had a positive experience at QA.
Viewing 328 - 330 of 952 Reviews

Glassdoor has 1,048 QA reviews submitted anonymously by QA employees. Read employee reviews and ratings on Glassdoor to decide if QA is right for you.