Does Pure Gym pay their employees well?

According to anonymously submitted Glassdoor reviews, Pure Gym employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Pure Gym. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Pure Gym?

66% of Pure Gym employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Pure Gym 3.3 out of 5 for work life balance, 3.5 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Pure Gym?

Personal Trainer (197) , Gym Manager (71) , Assistant Manager (35) , Assistant Gym Manager (33) , Fitness Instructor (32) , Fitness Coach (27) , Certified Personal Trainer (22) , Manager (20) , General Manager (19) , Cluster Manager (17) , PT/FC (17) , AGM (12) , Gym Instructor (10) , Assistant General Manager (8) , Regional Manager (8)

What are the pros of working at Pure Gym according to real employee reviews?

"Great people to work with" ((in 35 reviews)); "Great vibe and culture." ((in 35 reviews)); "friendly staff and customers." ((in 19 reviews)); "The team were friendly and easy to get on with" ((in 17 reviews)); "Great opportunities if you play the game here" ((in 12 reviews))

What are the cons of working at Pure Gym according to real employee reviews?

"Poor management led me to leave the job" ((in 26 reviews)); "Long hours to make break even and profit" ((in 25 reviews)); "low pay for shift work" ((in 24 reviews)); "Bad manager at the moment I think" ((in 17 reviews)); "Workplace politics Bullying especially from Cluster Managers Lack of diversity No work life balance, must be ready to work 24/7 Zero support from Senior Management Gyms always understaffed" ((in 16 reviews))

What are employees saying about Pure Gym layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Pure Gym layoffs and their outlook for job security at Pure Gym in 2026.

Pure Gym reviews

3.6

66% would recommend to a friend

(695 total reviews)

Clive Chesser

68% approve of CEO

59% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.5

Culture & values

3.5

Career opportunities

3.4

Senior management

3.3

Work/Life balance

3.1

Compensation and benefits

Pure Gym has an employee rating of 3.6 out of 5 stars, based on 695 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Pure Gym employee rating is in line with the average (within 1 standard deviation) for employers within the Artes y entretenimiento industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

695 reviews

2.0

Dec 7, 2022

product and processes before people

Cluster manager

Recommend

CEO approval

Business Outlook

Pros

Good vibes in the workplace on the ground

Cons

Don’t invest in people. Micromanage the gym teams. Won’t work with it’s people to find solutions (our way or the highway). No flexible working arrangements available. No (real, honest) care for employee wellbeing.

2.0

Dec 5, 2022

Good facilities and people, high rent and tight budget

Personal trainer and group fitness instructor

Recommend

CEO approval

Business Outlook

Pros

Company seems to be run well at the top end Decent facilities Large overall member base

Cons

Very high rent Pays minimum wage which gets swallowed up by rent Very tight budget means no overtime available Tight budget gives the gym a very "cheap" feel for staff especially considering the high rent Company prefers to offer "perks" instead of paying a decent wage Not enough leads provided to PT's Management expects you to thank them for doing their job Income relies completely on PT's getting their own clients, basically a 100% commission job so when it's quiet or you are in a low income area there is a danger of not earning.

Pure Gym Response

3y

Thank you for your review. We’re sorry to hear of the challenges you’re experiencing and would like to thank you for feeding this back to us. We shall ensure that your feedback is heard by the right people, in the aim of improving our support for team members. Particularly in terms of lead generation, and business support, this is something we care passionately about, to allow Personal Trainers to succeed with their PT business at PureGym. We would suggest that you reach out to your Regional PT Trainer, or take a look at MyPTZone, which is our dedicated resource internally for webinars and more practical tools to support PT Businesses. We hope this helps in the meantime, and thanks again for taking the time to leave a review.

1.0

Dec 3, 2022

Avoid!

General manager

Recommend

CEO approval

Business Outlook

Pros

Free gym (when you have time to train!)

Cons

Workplace politics Bullying especially from Cluster Managers Lack of diversity No work life balance, must be ready to work 24/7 Zero support from Senior Management Gyms always understaffed

Pure Gym Response

3y

Thank you for taking the time to leave us a review. We really appreciate all feedback we receive, as this allows us to improve. It looks like you may be a colleague working with us now, in which case we’d love to hear more about your experiences and try and address your concerns. Our Head of People is Lisa Sandys would be happy to hear your concerns – please feel free to reach out to her for a confidential discussion. Thanks also for your suggestion for Head Office teams to get out in gyms more – it’s always helpful to hear feedback first hand, so is something we will certainly pass on.

Viewing 406 - 408 of 695 Reviews

Jobs at Pure Gym

Fitness Coach / Personal Trainer - Tysons

Tysons Corner, VA

View job

Fitness Coach / Personal Trainer - Springfield

Springfield, VA

View job

Pure Gym

Pure Gym reviews

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Reviews by job title

product and processes before people

Good facilities and people, high rent and tight budget

Avoid!

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