Providence reviews

3.5

63% would recommend to a friend

(6,507 total reviews)
avatar

Erik Wexler

49% approve of CEO

46% positive business outlook

Providence has an employee rating of 3.5 out of 5 stars, based on 6,507 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Providence employee rating is in line with the average (within 1 standard deviation) for employers within the Salud industry (3.4 stars).

Reviews by job title

7K reviews
2.0
Sep 19, 2023
Recommend
CEO approval
Business Outlook

Pros

-Pay and benefits were the only reasons in hindsight that were good. But now they have focus on cost cutting so hikes may not be great. -Couple of leaders and colleagues are great to interact with and have rich knowledge of Health tech industry

Cons

Multiple cons 1. Most of the leadership team is bad at people management and leadership(irony). They are only good at satiating upper management. I have had multiple bad experiences with my reporting manager who gave no clarity on scope of role or scope of work for team. Besides, my morale kept going down despite putting enormous efforts and achieving recognition from upper management - primarily because my reporting manager took my mental health for granted and kept loading me with more work. My manager's lack of planning used to turn into urgency for me and forced to put in unreasonable efforts in the last moment 2. Culture is shabby now. Although the company takes pride in Providence US's values and culture, they adopt it only on paper. On the ground it is turning into a proper Indian "Lala company" where anyone not in good books of upper management will have tough time. The organization priorities keep changing because of this kind of culture. 3. Some members of leadership team are really bad at corporate ethics. In one of the organization wide meeting the AVP openly voiced her intent to take back job offer rolled out to a candidate, since they saw the candidate post about looking for better opportunities. I think till date she doesn't understand why is it unprofessional to take back an offer rolled out to the candidate. 4. Lot of unreasonable exceptions made in work from office policy (not even based on medical reasons). Some of them work from Mumbai and Bangalore just because they are close to the upper management. This kind of lack of parity demoralizes people who are already forced to come to office everyday. 5. On business lines: the company is pivoting to a services model and planning to operate in a niche space (IT services for hospitals). They plan to build products but are in no way ready to take it to competitive market. Overall the PnL success is highly questionable, although they might keep getting investments from the CIO

1.0
Dec 11, 2017
Recommend
CEO approval
Business Outlook

Pros

The engineering staff is committed to working together and creating successful products. The downtown Seattle facility is nice.

Cons

Management wants to turn this into Amazon Lite. Leadership is wrapped up in their own egos, does not listen to engineers, and is not trustworthy. The "good" Glassdoor reviews, clearly written by managers as a knee-jerk response to criticism, are indicative of why the Employee Engagement Survey results were so profoundly poor. The management layer is obscenely bloated- there are nearly as many managers as non-managers.

avatar
Providence Response
7y
Thank you for taking the time to share your feedback and advice. I am sorry that we missed the mark in delivering a great work experience for you. In response to your feedback, my leadership team is taking a close look at our values against those of our parent organization, Providence St. Joseph Health, and finding opportunities to make these values actionable in our day to day work that more closely connects our employees to the Providence Mission. Thank you again for the feedback and best wishes to you in your future endeavors. - Nipun Dureja, VP Software Engineering
2.0
Jun 15, 2017
Recommend
CEO approval
Business Outlook

Pros

Lots of good people with good hearts.

Cons

Most all of the current management has NEVER run an organization as large as it is now and just do not have the talent or experience to do so. Some very good people have left and who can blame them. They try to keep the merged families happy but that just makes top heaviness and VERY unclear direction to rank and file staff. Senior leaders push their inability to confront or settle issue with their peers down to the middle mgt. and senior staff level to fight out. Lack of courage, boo!

Viewing 7 - 9 of 6,507 Reviews

Glassdoor has 6,967 Providence reviews submitted anonymously by Providence employees. Read employee reviews and ratings on Glassdoor to decide if Providence is right for you.