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      PayPal

      Engaged Employer

      PayPal reviews

      3.6

      58% would recommend to a friend

      (9,608 total reviews)
      avatar

      Enrique Lores

      50% approve of CEO

      43% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.7

      Compensation and benefits

      3.6

      Work/Life balance

      3.5

      Culture & values

      3.2

      Career opportunities

      2.9

      Senior management

      PayPal has an employee rating of 3.6 out of 5 stars, based on 9,608 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PayPal employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      10K reviews
      4.0
      Mar 20, 2009

      Great company to work for, but ability to bear with processes is key

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Smart, dedicated, passionate people. Great platform. Collaborative. Steady, growing, secure.

      Cons

      Too many processes. Too political. Too many negative value add pencil pushers. False precision. Tolerance for non-performers. Management don't know how to set an excellent standard for their people and unable to discern the good and bad performer from the pool and make decisive action to preserve the good and remove the bad. Stringent promotional process that does not make sense. Prey on hardworking people, who do less upward management. Powerpoint culture. Title is important. A lot of churn. A lot of excuses. Too many people who needs constant recognition and reward and forget that they need to do their job well.

      4.0
      Mar 17, 2009

      eBay's rich banker cousin is sorta cool, but he's not for everyone.

      Product marketing manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      It's the growth engine for eBay and there's a lot of investment from the execs in growing PayPal even faster and making it stronger. PayPal's in a very dominant position in the online payments industry, which is definitely a plus. There's also a lot of cool projects for products in mobile, developing countries, microfinance, etc. The people are smart and motivated, and they have some of the eBay friendliness to them. I found everyone to be very helpful and open when I requested their time to get input on products I was researching. The benefits are great, even pet insurance. I rode the CalTrain down from SF and they subsidized that and picked everyone up with shuttles.

      Cons

      It's in San Jose. It's nice for some people but not for me. For my personal life i wanted to live in SF, and that meant a 2 hr commute each day on the Caltrain, or i could have done the 101. It's a big organization. If you're used to getting things down quickly with little overhead then this place can be stifling. There are many layers of management to get through to get anything done. Finally, it's a bank. When you boil things down that's what it is. So from a culture standpoint it's a bit confusing. People are friendly but not that fun (like their eBay counterparts).

      2.0
      Mar 11, 2009

      Good but no longer great.

      Supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      The benefits for insurance are well priced. They were very liberal with stock options when I first started with the company which has since been reduced. They are active in the community and host many events.

      Cons

      People are not compensated fairly for the amount of work put in. Stock options are great but when the stock is not doing well they are completely worthless so annual increases would be a better solution. The senior management is very poor at making decisions and sticking to them. There is very little investment in the workforce and most of the money is going to Marketplaces which is even more poorly run than PayPal.

      Viewing 9547 - 9549 of 9,608 Reviews
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      Glassdoor has 11,110 PayPal reviews submitted anonymously by PayPal employees. Read employee reviews and ratings on Glassdoor to decide if PayPal is right for you.