Being short-staffed led to extremely long hours for employees. You were usually scheduled two off-days a week, but oftentimes were called into the office on at least one of them. If you were unavailable or couldn't cover, it would count against you.
Some flare-ups from employees due to the nature of the job. "Cooler heads prevail" is not a popular expression here.
A lot of direction for day-to-day projects were at the whim of one person, and often changed on a dime. Led to occasional confusion accomplishing tasks.
While some people have been with the company for years, there was a lot of turnover as well, for a variety of reasons.