PUMA reviews

3.9

76% would recommend to a friend

(1,874 total reviews)
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Arthur Höld

64% approve of CEO

54% positive business outlook

PUMA has an employee rating of 3.9 out of 5 stars, based on 1,874 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PUMA employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
1.0
May 16, 2018
Recommend
CEO approval
Business Outlook

Pros

Discount clothing that’s really about it, they also give you free clothing every now and then, you also meet okay workers.

Cons

I just had started working for puma and unfortunately I had to resign, I don’t see how they have good reviews on here they have to be mostly fake because what I experienced was awful, first of all the first day of training the worker who was supposed to train me was huffing and puffing and rolling her eyes and when she went on lunch the other girl wouldn’t help me either every time I asked a question she would look annoyed, second how in GODS name am I as a new worker on my first day supposed to know how there broken down POS system that kept freezing up supposed to work I mean HOW??? Like they expect to much and beware because as a cashier you have to get emails which you’re pressured about, clean the bathroom, sweep, do go backs, print price tags which they call B grades and the list goes on. They kept saying how wonderful it was to work their but it really wasn’t that good the workers are childish too and the Managers are inexperienced being bossy instead of leading my advice is if you want to work under pressure and be stressed out while doing so look the other way!!!! Btw the manager himself told me how he fired his best worker because she was to good and wouldn’t help others I feel his excuse for firing her was extremely cliche like seriously! Maybe she was fired because she wasn’t in with the click because they are very clicky and come off two faced. Just being honest.

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PUMA Response
8y
We appreciate your feedback and glad that you were able to enjoy some of our perks. As a Brand, we are committed to providing positive experiences to both our customers and employees and will look into your feedback as we continue our efforts with onboarding, training and customer service. We wish you well in your future endeavors.
5.0
May 4, 2018
Recommend
CEO approval
Business Outlook

Pros

Starting with the interview process, I went into the Westford office twice, both times I was interviewed by 2 different people. From start to finish it took about 3.5 weeks until I got an official offer and accepted. Everyone at Puma is friendly and willing to help others around them. My transition to the culture and workload was easy. They clearly laid out all the steps and slowly gave you work so you can learn the process. They want you to succeed and give you the path to. The work environment is casual yet professional. Supervisors give you the freedom to do your work at your own pace, yet are always around to lend a helping hand.

Cons

Once offered a position, they really pushed you to accept it immediately.

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PUMA Response
8y
Many thanks for your detailed and positive feedback about your work at PUMA. We strongly believe that freedom at work is the right way to push our brand forward and motivate our employees. Thank you also for telling us your negative experience. At PUMA we are committed to getting better at everything we do, so criticism of any kind is an important part of our learning process. We wish you all the best in your future career!
4.0
Apr 29, 2018

Sales Associate

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great staff, room to grow, easy scheduling,.

Cons

None i can think of

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PUMA Response
8y
Many thanks for your feedback about your working experience at PUMA. It’s nice to hear that our efforts to create a great PUMA working environment are appreciated. At PUMA we are committed to providing the best working environment possible. In order to do that, we need to know what we’re doing right or wrong. So your feedback is the best way for us to know that we are on the right way. We wish you all the best in your future career!
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Glassdoor has 2,865 PUMA reviews submitted anonymously by PUMA employees. Read employee reviews and ratings on Glassdoor to decide if PUMA is right for you.