Does OpenTable pay their employees well?

According to anonymously submitted Glassdoor reviews, OpenTable employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at OpenTable. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at OpenTable?

78% of OpenTable employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OpenTable 4.2 out of 5 for work life balance, 4.1 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at OpenTable?

Customer Service Representative (45) , Account Manager (43) , Account Executive (33) , Customer Service Representative (CSR) (26) , Customer Support Representative (20) , Senior Software Engineer (15) , Software Engineer (15) , Onboarding Specialist (8) , Sales Development Representative (SDR) (8) , Inside Sales Representative (7) , Sales (7) , Director (6) , Analyst (5) , Finance (5) , Manager (5)

What are the pros of working at OpenTable according to real employee reviews?

"Met some great people and social life was not bad" ((in 98 reviews)); "Benefits are great" ((in 61 reviews)); "Work life balance is good in Operations as one is required to operate only during IST hours." ((in 51 reviews)); "The immediate team and teams I partner with are great" ((in 32 reviews)); "Good pay and my co" ((in 24 reviews))

What are the cons of working at OpenTable according to real employee reviews?

"Management seems incompetent." ((in 26 reviews)); "My manager was also absent for 75% of my probation period." ((in 15 reviews)); "Training is 2 weeks then they put you on the floor." ((in 9 reviews)); "Upper Management is constantly changing" ((in 8 reviews)); "poor communication to staff (especially those remotely based)." ((in 7 reviews))

What are employees saying about OpenTable layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OpenTable layoffs and their outlook for job security at OpenTable in 2026.

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OpenTable

Part of Booking Holdings

OpenTable reviews

4.1

78% would recommend to a friend

(670 total reviews)

Debby Soo

77% approve of CEO

75% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.2

Work/Life balance

4.2

Compensation and benefits

4.1

Culture & values

3.9

Career opportunities

3.8

Senior management

OpenTable has an employee rating of 4.1 out of 5 stars, based on 670 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The OpenTable employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

670 reviews

5.0

Apr 1, 2023

Good

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

good in general and very flexible

Cons

sometimes feels to much worldwide

5.0

Mar 27, 2023

Great Company

Account executive

Recommend

CEO approval

Business Outlook

Pros

From top to bottom it is a great company to work for, from the training (especially this), the people, the benefits and everything in between. Can't recommend them enough if you are considering working for them.

Cons

The truth is the actual product/system/model isn't even close to viable for the future, an outdated pricing model which makes it nearly criminal to charge for what they provide. It is the worth noting that it is the best system in the market however with how they charge their customers has to be changed. I expect they will as time goes on and become more aligned with competitors. If they do this, they would dominate once again.

1.0

Mar 14, 2023

dont pay employees enough

Customer experience specialist

Recommend

CEO approval

Business Outlook

Pros

There is flexibility in where you work.

Cons

They have terrible pay and do not value employees.

Viewing 208 - 210 of 670 Reviews

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Director, Global Partnerships