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      OpenTable

      Part of Booking Holdings

      Engaged Employer

      OpenTable reviews

      4.1

      78% would recommend to a friend

      (669 total reviews)
      avatar

      Debby Soo

      77% approve of CEO

      76% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.2

      Work/Life balance

      4.2

      Compensation and benefits

      4.1

      Culture & values

      3.9

      Senior management

      3.9

      Career opportunities

      OpenTable has an employee rating of 4.1 out of 5 stars, based on 669 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The OpenTable employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      669 reviews
      5.0
      Jul 26, 2025

      Supportive leadership, growth opportunities, and a truly customer-centric culture

      Customer support supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      I worked as a Customer Support Supervisor at OpenTable and had a genuinely positive experience. The leadership team cares about people, not just performance, and that showed in how feedback, career development, and well-being were prioritized. I felt trusted to make decisions, coach my team, and contribute ideas that shaped how support operated. Cross-functional collaboration was encouraged, and customer feedback really mattered, it wasn't just lip service. The culture is fast-paced but empathetic, and there's a strong sense of ownership across teams. If you’re passionate about customer experience and want to grow in a place that values people, OT is a great choice

      Cons

      The hybrid model requires being in the office three days a week, which isn’t very flexible, but it does help foster team connection and collaboration. It’s something to be aware of if you’re looking for full remote flexibility, but if you're ready to commit, the in-person time adds value.

      avatar
      OpenTable Response
      7mo
      Thank you so much for sharing such thoughtful feedback — this absolutely made our day! 🌟 We’re thrilled to hear that your time at OpenTable was filled with trust, collaboration, and opportunities to grow. It’s wonderful to know that our focus on people and culture truly came through in your experience. We also appreciate your insight on flexibility and communication — great reminders as we continue to evolve and grow. Hearing from passionate, people-focused leaders like you helps us keep getting better. Thanks again for being part of what makes OpenTable special!
      5.0
      Jul 18, 2025

      Exceptional Culture, A+ Team, Meaningful Work, A Great place to work

      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      An outstanding engineering culture full of smart, collaborative people who elevate your work. The company follows strong engineering practices. The work is consistently engaging and focused on solving genuinely difficult problems. Leadership is transparent, provides a clear vision, and drives efficient execution without causing burnout. It's a culture built on sustainable high-performance.

      Cons

      The environment is demanding in the best way. There's a constant push to learn and improve, which is fantastic for professional growth but can feel intense at times.

      1.0
      Jun 5, 2025

      Disappointing interview experience that didn’t reflect their values

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      If you’re preparing a case study, they’ll definitely give you enough time. Possibly too much. You’ll learn patience, especially with long interview gaps

      Cons

      I went through a 3-week interview process for an Account Manager role, including two interviews and a detailed case study I spent two weeks preparing. After all that, I received a generic rejection email late on a Friday — with no mention of the time or effort involved. The recruiter later admitted it was the wrong template, but it was still a rejection either way. The process felt impersonal and careless, especially for a company that claims to stand for hospitality. Their actions didn’t reflect the values they promote.

      avatar
      OpenTable Response
      7mo
      Thank you for sharing your experience and feedback. We sincerely apologize for the way your interview process was handled and understand how frustrating it must have been to invest significant time and effort without a thoughtful response. Your insights are valuable, and we’ll use them to improve our candidate experience so it better reflects the care and hospitality we strive for as a company.
      Viewing 205 - 207 of 669 Reviews
      Related searches: OpenTable jobs | OpenTable salaries | OpenTable benefits | OpenTable interviews | OpenTable conversations
      ReviewsOpenTable reviews

      Glassdoor has 721 OpenTable reviews submitted anonymously by OpenTable employees. Read employee reviews and ratings on Glassdoor to decide if OpenTable is right for you.