Does OpenTable pay their employees well?

According to anonymously submitted Glassdoor reviews, OpenTable employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at OpenTable. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at OpenTable?

76% of OpenTable employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OpenTable 4.2 out of 5 for work life balance, 4.0 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at OpenTable?

Customer Service Representative (45) , Account Manager (43) , Account Executive (33) , Customer Service Representative (CSR) (26) , Customer Support Representative (20) , Senior Software Engineer (15) , Software Engineer (15) , Onboarding Specialist (8) , Sales Development Representative (SDR) (8) , Inside Sales Representative (7) , Sales (7) , Director (6) , Analyst (5) , Finance (5) , Manager (5)

What are the pros of working at OpenTable according to real employee reviews?

"Met some great people and social life was not bad" ((in 98 reviews)); "benefits are great" ((in 52 reviews)); "Work life balance is good in Operations as one is required to operate only during IST hours." ((in 51 reviews)); "Great people and teams all around" ((in 26 reviews)); "Good pay and my co" ((in 24 reviews))

What are the cons of working at OpenTable according to real employee reviews?

"Management seems incompetent." ((in 26 reviews)); "My manager was also absent for 75% of my probation period." ((in 14 reviews)); "Training is 2 weeks then they put you on the floor." ((in 9 reviews)); "Upper Management is constantly changing" ((in 7 reviews)); "lack of diversity at every level" ((in 5 reviews))

What are employees saying about OpenTable layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OpenTable layoffs and their outlook for job security at OpenTable in 2026.

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OpenTable

Part of Booking Holdings

OpenTable reviews

Compare reviews

4.0

76% would recommend to a friend

(670 total reviews)

Debby Soo

77% approve of CEO

74% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.2

Work/Life balance

4.1

Compensation and benefits

4.0

Culture & values

3.8

Senior management

3.8

Career opportunities

OpenTable has an employee rating of 4.0 out of 5 stars, based on 670 company reviews on Glassdoor which indicates that most employees have a good working experience there. The OpenTable employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

670 reviews

3.0

Jan 10, 2020

Great place, but low pay

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

People and leadership are great!

Cons

Underpaying at all levels. Work from home opportunities are not available for this position.

4.0

Oct 24, 2019

Great people, but is lacking overall

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The culture is great for anyone who's looking for positivity and diversity. The company takes complaints very seriously and will try to act as an advocate of the victim. The compensation is competitive. The company tries not to lay off employees. Career progression is good, up until you get into senior management. The relatively small engineering org makes it easy to have a large impact from day 1.

Cons

Engineering is seriously understaffed. They usually have teams a fifth the size of the same teams at similar companies. It usually results in a lot of overtime, stress and cut corners. On the other hand, the scope of the work is comparatively limited, so it's somewhat manageable. Leadership is conservative in their decision-making. They do not like to make big gambles, but given OpenTable is a market leader, that's not uncommon. They're also well aware of their position. Their tertiary benefits tend to pale in comparison to other companies (e.g. lunches, snacks, amenities). You pay for lunch on your own dime and the company rarely provides catered lunch.

3.0

Oct 18, 2019

Save OpenTable

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great company with amazing people, but Kayak’s interference challenges that.

Cons

Kayak has control over the company now. The morale and culture, among many other areas. continue to diminish as a result.

Viewing 133 - 135 of 670 Reviews

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