Does OpenTable pay their employees well?

According to anonymously submitted Glassdoor reviews, OpenTable employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at OpenTable. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at OpenTable?

76% of OpenTable employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OpenTable 4.2 out of 5 for work life balance, 4.0 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at OpenTable?

Customer Service Representative (45) , Account Manager (43) , Account Executive (33) , Customer Service Representative (CSR) (26) , Customer Support Representative (20) , Senior Software Engineer (15) , Software Engineer (15) , Onboarding Specialist (8) , Sales Development Representative (SDR) (8) , Inside Sales Representative (7) , Sales (7) , Director (6) , Analyst (5) , Finance (5) , Manager (5)

What are the pros of working at OpenTable according to real employee reviews?

"Met some great people and social life was not bad" ((in 97 reviews)); "benefits are great" ((in 59 reviews)); "Work life balance is good in Operations as one is required to operate only during IST hours." ((in 49 reviews)); "Good pay and my co" ((in 24 reviews)); "Great people and teams all around" ((in 24 reviews))

What are the cons of working at OpenTable according to real employee reviews?

"Management seems incompetent." ((in 26 reviews)); "Senior leadership has no idea what they are doing" ((in 15 reviews)); "My manager was also absent for 75% of my probation period." ((in 14 reviews)); "Upper Management is constantly changing" ((in 8 reviews)); "Very cliquey and favoritism is apparent." ((in 6 reviews))

What are employees saying about OpenTable layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OpenTable layoffs and their outlook for job security at OpenTable in 2026.

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OpenTable

Part of Booking Holdings

OpenTable reviews

4.0

76% would recommend to a friend

(670 total reviews)

Debby Soo

77% approve of CEO

74% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.2

Work/Life balance

4.1

Compensation and benefits

4.0

Culture & values

3.8

Senior management

3.8

Career opportunities

OpenTable has an employee rating of 4.0 out of 5 stars, based on 670 company reviews on Glassdoor which indicates that most employees have a good working experience there. The OpenTable employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

670 reviews

2.0

Jan 16, 2025

Poor management

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- good work life balance, generous time off - priceline discounts - booking holdings stock doing well

Cons

- bad managers are protected even though they have obvious competency issues - culture of blame and scapegoating - toxic and cliquish culture since new executives joined. Seems like everyone has been anxious about getting laid off anytime hence the blaming and scapegoating for self-preservation - honest feedback is not appreciated - expect retaliation from leadership

5.0

Dec 23, 2024

Fantastic Experience - Smooth and transparent Interview and onboarding process

Director - global onboarding

Recommend

CEO approval

Business Outlook

Pros

Honest and Transparent messaging during the interview process. The Recruiter created an environment of openness enabling me to ask the questions that would help with preparing for the interviews as well as be able to make an educated decision around joining this amazing company. Once hired, the Onboarding process is very structured with clarity on expectations during the first 30-60-90 days, a dedicated buddy and regular check-ins to ensure all questions are answered and enabling a swift and smooth learning curve.

Cons

Have not uncovered any glaring concerns

1.0

Dec 14, 2024

Not enough clowns to fill the circus

Account manager

Recommend

CEO approval

Business Outlook

Pros

Work life balance. You can easily automate tasks. Office had a good snacks selection.

Cons

Worked at OT for 7+ years - I have seen a lot Zero progression, just a whole lot of nepotism and favouritism. Maybe try bringing in fresh talent instead oh recycling the same ineffective candidates. In all that time, I only had one manager who actually knew how to get things done. Plenty of people “falling upwards,” and once they’re there, it’s nearly impossible to get rid of them.

Viewing 79 - 81 of 670 Reviews

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Jobs at OpenTable

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Account Executive (Remote)

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Sr. Compensation Analyst (Hybrid)

Director, Product Design - Diner