OpenTable reviews

4.1

78% would recommend to a friend

(670 total reviews)
avatar

Debby Soo

80% approve of CEO

77% positive business outlook

OpenTable has an employee rating of 4.1 out of 5 stars, based on 670 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The OpenTable employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

670 reviews
4.0
Feb 20, 2025

Interesting job

Recommend
CEO approval
Business Outlook

Pros

Good People Decent Benefits Supportive Leadership

Cons

The company is undergoing some growing pains. Remembering that you are there for the company and to help them succeed is very important.

5.0
Feb 20, 2025

Amazing Company

Recommend
CEO approval
Business Outlook

Pros

Everyone is so nice at opentable and there to help you succeed!

Cons

Training courses are long. Takes time out of day to actually complete the job.

5.0
Feb 19, 2025
Recommend
CEO approval
Business Outlook

Pros

Working at OT has been an incredibly positive experience, and I truly feel fortunate to be part of such a remarkable team. The company has a strong team mentality, which is impressive considering we are all working remotely. Everyone here is incredibly friendly, welcoming, and helpful, creating a culture that genuinely fosters collaboration and support. It’s clear that many team members come from the hospitality industry, as their warmth and customer-centric approach shine through in everything we do. Additionally, OT offers a fantastic benefits package that goes above and beyond. The company provides numerous perks, including generous paid time off, and even closes during the week between Christmas and New Year's—a truly thoughtful touch that shows how much they value work-life balance. I feel lucky to be part of a company that takes such good care of its employees. In summary, OT not only offers a great work environment but also takes care of its people in a way that reflects the company’s values. It's a great place to grow professionally and feel genuinely appreciated.

Cons

While I truly appreciate and enjoy many aspects of working at OT, there are a couple of areas I believe could be improved. One area is the pay structure and bonus system for management positions. I feel that the compensation could be more competitive given the level of responsibility in these roles. Additionally, the lack of flexibility when it comes to negotiating salary or bonus adjustments can be a challenge for those looking for more tailored growth opportunities. Another aspect I’ve noticed is that political topics, have come up during some all-hands meetings, which can create an uncomfortable or awkward atmosphere. While I understand that everyone is entitled to their views, there seems to be an assumption that everyone shares the same San Francisco-liberal values, which doesn’t always align with the broader diversity of perspectives within the company or presently the country at large. It can be difficult to navigate, especially in a space where differing/conservative opinions may not always be fully acknowledged. Overall, while these are areas for potential improvement, I still believe OT offers a lot of great benefits and a supportive team culture, which I value deeply. These thoughts are just intended to spark conversation for further growth and inclusivity at the company.

Viewing 67 - 69 of 670 Reviews

Glassdoor has 721 OpenTable reviews submitted anonymously by OpenTable employees. Read employee reviews and ratings on Glassdoor to decide if OpenTable is right for you.